Githesh Paily
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Githesh Paily Email & Phone Number

IT Support Specialist at Rollout Technologies
Location: Canada 4 work roles 5 schools
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Current company
Rollout Technologies
Role
IT Support Specialist
Location
Canada

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Githesh Paily is listed as IT Support Specialist at Rollout Technologies, based in Canada. AeroLeads shows a matched LinkedIn profile for Githesh Paily.

Githesh Paily previously worked as IT Support Specialist at J & M Appliance, Inc. and Facility Maintenance Technician at Entrust Disability Services. Githesh Paily holds Diploma Of Education, Cyber Security Specialist from Cdi College.

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Rollout Technologies

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About Githesh Paily

As an experienced IT Support Technician with a robust background in desktop and server support, I am passionate about leveraging technology to solve problems and enhance user experiences. With over three years of hands-on experience in technical roles, I specialize in delivering comprehensive support for a wide array of IT equipment and software, ensuring system reliability and security.I hold industry-recognized certifications such as CompTIA A+ and Network N+, which have equipped me with foundational knowledge and skills in IT infrastructure. My technical proficiency spans from hardware setup and troubleshooting to managing network configurations and supporting critical software applications.Currently, I am expanding my expertise by pursuing a Cyber Security Specialist diploma, which reflects my commitment to lifelong learning and staying at the forefront of IT security trends. I am particularly interested in the intersection of technology and user support, where I can apply my problem-solving skills to safeguard systems and empower users with the tools and knowledge they need to succeed.My career is marked by a consistent track record of improving system efficiency and customer satisfaction. I bring a detail-oriented and proactive approach to IT support, and I'm always ready to tackle new challenges and contribute positively to a dynamic team. As I continue to grow professionally, I am seeking opportunities where I can make a significant impact by enhancing IT operations and user support services.

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Githesh Paily's current company

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Rollout Technologies
Rollout Technologies
IT Support Specialist
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4 roles

Githesh Paily work experience

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It Support Specialist

Current
Rollout Technologies

Edmonton, Alberta, Canada

Lead Windows 10 to Windows 11 migration projects, enhancing system capabilities for multiple clients.Manage and troubleshoot IT equipment, including setup and maintenance for optimal performance.Administer mobility and device management for iOS/Android platforms, ensuring high security and user satisfaction.Provide comprehensive support for telecom systems, including Cisco and VoIP technologies.Facilitate the configuration of devices using Autopilot, streamlining the deployment process.Support LAN/Wi-Fi infrastructure, maintaining robust and reliable network services.

Jul 2021 - Present

It Support Specialist

J & M Appliance, Inc.

Edmonton, Alberta, Canada

Directed support operations for desktop and laptop systems, successfully increasing system reliability and security.Implemented mobile configuration and troubleshooting protocols for Android and iOS, enhancing mobile user experience.Optimized task management within the ticketing system, significantly improving response times and operational efficiency.Consistently delivered exceptional customer service, achieving high resolution rates and customer satisfaction.Played a pivotal role in antivirus setup and maintenance, substantially reducing system vulnerabilities.

Jul 2018 - Oct 2023

Facility Maintenance Technician

Entrust Disability Services

Edmonton, Canada Area

Maintained and ensured the smooth operation of facility systems, providing a safe and functional environment for staff and clients.Conducted regular inspections and performed preventive maintenance tasks, reducing the need for costly emergency repairs.Responded promptly to service requests and managed a variety of maintenance issues, showcasing strong problem-solving skills.Collaborated with facility management to prioritize maintenance projects and streamline service delivery.Implemented safety protocols and best practices in facility maintenance, adhering to regulatory standards and promoting a culture of safety.

Jun 2017 - Oct 2019

Tech Support Specialist

Phonex Computing Solution

Ernakulam, Kerala, India

Provided remote support for McAfee antivirus applications across North American clients, bolstering their security defenses.Specialized in identifying and solving antivirus-related issues, contributing to a safer digital environment for clients.Maintained a consistent record of high client service standards through timely and effective communication.Addressed a diverse array of hardware and software issues, ensuring minimal downtime and optimal system functionality.Managed user data backups and software credential configurations, protecting sensitive information.

Jan 2011 - Jun 2015
5 education records

Githesh Paily education

Diploma Of Education, Cyber Security Specialist

Cdi College

Master Of Information Technology - Mba, Information Technology

University Of Greenwich

Master's Information Technology and Human Resources

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Anna University Chennai
FAQ

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What company does Githesh Paily work for?

Githesh Paily works for Rollout Technologies.

What is Githesh Paily's role at Rollout Technologies?

Githesh Paily is listed as IT Support Specialist at Rollout Technologies.

Where is Githesh Paily based?

Githesh Paily is based in Canada while working with Rollout Technologies.

What companies has Githesh Paily worked for?

Githesh Paily has worked for Rollout Technologies, J & M Appliance, Inc., Entrust Disability Services, and Phonex Computing Solution.

How can I contact Githesh Paily?

You can use AeroLeads to view verified contact signals for Githesh Paily at Rollout Technologies, including work email, phone, and LinkedIn data when available.

What schools did Githesh Paily attend?

Githesh Paily holds Diploma Of Education, Cyber Security Specialist from Cdi College.

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