- Responsible for existing client management (corporate)- Single point of contact for corporate clients. Ensuring that they are satisfied and fully updated with company’s latest products.- Cross selling and up selling through existing corporate client. - Provide relevant support to sales team in achieving their targets.- Handled additional charge of an SDO (Sales delivery officer) along with the CRM profile.- Enforce company policies and guidelines. Encourage and secure full compliance to TATA Communication business codes of conduct.

-Responsible for existing customer management (Financial Advisors)-Responsible for reviving dead Financial Advisors -Achieve sales target by generating business through Financial Advisors -Single point of contact for FAs. Ensuring that they are motivated and fully updated with company products and policies-Provide relevant sales aid to customers-Competitive analysis with other competition product-Responsible for maintaining ‘Dedicated FA’ sales MIS

-Responsible for sales of PL and PL+ -Responsible for sales of insurance -Responsible for maintaining and stimulating three loan channels... Loan Mitra, Existing Borrowers & two teams of DST-Additional responsibility of non credit signer and credit authority till 60K.-Cheque signing authority.-Keep a check on quality of loans through soft scrutiny, dedupe and personal interview of applicants. -Responsible for branch RBOs… Involved counselling of non performing assets and restructuring them into performing assets. -Facilitated collections to reduce branch delinquencies-Partnering monthly branch target setting and weekly reporting of performance update to BM.-Responsible for maintaining internal CRM MIS-Enforce company policies and guidelines.