Gitika Singh Email & Phone Number

Singapore

Singapore

1. Lead cross-functional and regional teams across the globe to ensure material/capacity supportability and timely execution of demand and supply planning activities for successful launch of new products of Alienware, XPS, Inspiron and Vostro Desktops.2. Own Planning and Execution for phasing out End-of-life products.3. Mitigate Excess and Obsolete (E&O) inventory cost through effective coordination with Sales, Marketing, Procurement, Supply and Demand planning teams.4. Lead Digital and Business Intelligence Projects to build efficient product planning processes and improve data-driven decision making for executives and cross-functional teams.

Singapore

1. Global Lead for Change Management Governance : captured, assessed and sought executive approval for cross-functional projects with a potential impact on Customer Backlog, Manufacturing Lates and Ships.2. Global Lead for Client Orders Backlog Management: improve global performance through analysis, mitigation planning and cross-functional collaboration.3. Global lead for Manufacturing Lates: Drove collaboration across functions to root cause and mitigate impact on manufacturing lates and customer experience.4. Digital and Business Intelligence Program Lead

Singapore

1. Backlog Management and Global Ship Planning for Client & Enterprise Retail Businesses.2. Digital and Business Intelligence Program Lead

Bengaluru, India

1. Built E2E returns planning process( returns forecasting and capacity planning) from scratch.2. Managed Returns forecasting and Capacity Planning for reverse logistics.3. Created E2E visibility on Reverse supply chain performance through Business Intelligence.4. Launched a predictive tool for forecasting returns in collaboration with analytics team.5. Led programs for: opening and closing of 7 return centers, enabling cross-category product exchange and B2B/B2C courier service capabilities, new category returns and new process implementation.Achievements : 1. Received “Outstanding performance rating” for 2 consecutive appraisal cycles for establishing E2E returns planning process and improving forecast accuracy by 25%.

Chennai, India

1. Designed and developed cloud-based Product Information Management (PIM) tool for sales team. Brought 25% effort reduction in managing product information.2. Collaborated with engineering, design, testing and client teams for successful rollout of product features.3. Drafted RFP responses, functional flows, business proposal decks and SOW(s) for various projects.

Gurgaon, India ; Srilanka

1. Improved production floor efficiency of client factories by ~20% through streamlining production processes.2.Revamped factory layouts and achieved space saving of 10-12%.3.Designed, developed and defined product feature road map for the following products: - Efficiency monitoring system that helped improve efficiency by 35%.-Bonus system that helped improve productivity by 40% and absenteeism by 5%.- Live Production control dashboard that facilitated executive decision making.- Merchandising system for order management, costing and sampling.Key Achievements:1. Recognised as “Youngest team lead” to deliver projects independently.2. Awarded “Appreciation letter” for the successfully launching efficiency monitoring tool in India and Sri Lanka.

Mba, Operations & Supply Chain Management

Bachelors, Fashion Technology - Apparel Production

1. Gold medalist for “Best Academic Performance”. 2. Gold medalist for “Academic Excellence with Community Services”.

Education record