Gitit Cohen Email & Phone Number

My QA Projects: https://github.com/GititCohen/QA-Projects-Enthusiastic and detail-oriented recent graduate in Manual Quality Assurance, bringing a proven track record of successful project management and crisis resolution. A dedicated data specialist for diverse departments, including Sales, Customer Service, and Accounting, ensuring seamless operations and accuracy. Skilled in planning and executing the integration of new technologies, such as a state-of-the-art ticketing system and e-commerce website. Experienced in effective leadership in professional management roles, overseeing a team of over 50 employees in the Customer Service Department and Box Office. Experienced in recruitment, training and shaping customer helpline policies. Eager to contribute my skills, adaptability, and passion for quality assurance to a dynamic team within a supportive and friendly work culture.

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  Chief Information Officer

  The Cameri Theatre

  Oct 2013 - Apr 2023 - Il

  Job included: Planned and managed the successful integration of a state-of-the-art ticketing system and e-commerce website, enhancing operational efficiency and customer experience.Crisis Resolution: Ensured the proper operation of all data-related systems, taking charge during emergencies to swiftly restore normal operations.Led the training and operational implementation of the new ticketing system and e-commerce website, fostering a seamless transition for the entire team.Data Specialist: Managed data processes for various departments, including Sales, Customer Service, and Accounting, ensuring accurate and accessible information.Professional Management: Oversaw a team of over 50 employees in the Customer Service Department and Box Office, demonstrating leadership in recruitment, training, and daily operations.Comprehensive Management: Handled recruitment, training, salaries, budgets, and played a key role in shaping customer helpline policies.