Gitte Barsøe Pedersen

Gitte Barsøe Pedersen Email and Phone Number

Chief Product Officer and Head of Marketing @ RISMA Systems
Frederiksberg, DK
Gitte Barsøe Pedersen's Location
Frederiksberg Municipality, Capital Region of Denmark, Denmark, Denmark
Gitte Barsøe Pedersen's Contact Details

Gitte Barsøe Pedersen work email

Gitte Barsøe Pedersen personal email

Gitte Barsøe Pedersen phone numbers

About Gitte Barsøe Pedersen

Gitte Barsøe Pedersen is a Chief Product Officer and Head of Marketing at RISMA Systems. They possess expertise in media monitoring, internal communications, strategic communications, customer service, account management and 37 more skills. They is proficient in French and English. Colleagues describe them as "I have worked closely with Gitte at Sitecore. We have had a very good cooperation and Gitte has developed and strengthened the Communication Department, and continuously raised the standards. Gitte works very strategically and has a fine business acumen enabling her to view both short and long-term goals simultaneously, as well as looking for future opportunities. She constantly works to move the organisation to the next level. Gitte has been a strong leader - motivating and connecting people across various departments and countries. Gitte’s way of working is very energizing and she is always seeing possibilities instead of limitations. She is a highly committed and respected leader. I can only give her my best recommendations.", "It is not often you can deliver complex tasks to somebody and consider them done. However, this is one of the rare qualities of Gitte. She's an execution machine. Gitte worked for me as Senior Manager, leading R&D's communications department at Sitecore for more than two years. Her ability to joggle multiple ad-hoc incoming tasks as well as first building and later leading the communications department continuously impressed me. This, combined with her delightful positive personality made it a true pleasure working with Gitte. Gitte will be an asset to anyone who is lucky enough to get her onboard.", and "I have had the pleasure of having Gitte as a manager twice. The first time when she headed up the Documentation team and more recently when I chose to move to her Communications team because I really enjoyed having her as a manager. The thing about Gitte is that you are not in any doubt about what her priorities are or the value in what you’re doing. She has a keen sense of direction and a clear focus on the customer (be that internal or external). Gitte is very good at reading people and situations, and she knows how to make people take notice. She has a wonderful no-nonsense approach to management, quickly sees people’s strengths, and manages to create a fun, casual, but strictly professional environment around her."

Gitte Barsøe Pedersen's Current Company Details
RISMA Systems

Risma Systems

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Chief Product Officer and Head of Marketing
Frederiksberg, DK
Website:
rismasystems.com
Employees:
62
Gitte Barsøe Pedersen Work Experience Details
  • Risma Systems
    Chief Product Officer And Head Of Marketing
    Risma Systems
    Frederiksberg, Dk
  • Risma Systems
    Chief Product Officer
    Risma Systems Aug 2023 - Present
    Glostrup, Dk
  • Risma Systems
    Chief Services Officer
    Risma Systems Aug 2021 - May 2023
    Glostrup, Dk
    RISMA is a Scandinavian SaaS company with a unique GRC-suite that enables our customers to structure, document and report on their governance, risk & compliance efforts.I head the Product Operations and Adoption Team where we take care of product development and configuration, solution implementation and onboarding (Customer Success), and the day-to-day support of our customers.
  • Risma Systems
    Chief Customer Officer
    Risma Systems Sep 2019 - Aug 2021
    Glostrup, Dk
  • Risma Systems
    Director Customer Success
    Risma Systems Dec 2017 - Aug 2019
    Glostrup, Dk
  • Sitecore
    Senior Team Manager R&D, Communication And Product Strategy
    Sitecore Jul 2016 - Nov 2017
    San Francisco, California, Us
    I was part of the Product Strategy group and the Product Department leadership team. Responsible for promoting and communicating Sitecore’s strategic direction, the progress of the product-portfolio and the groundbreaking innovation in customer experience management. I was part of strategic projects on Scaled Agile, data intelligence, UX strategy and idea mangement.Key achievements: • Creating and end-to-end communication strategy aligned with the roadmap and department/company goals, executing accordingly, and reporting on KPI’s.• Driving and contributing to several cross company projects aimed at driving change management, improving the customer experience and securing product adoption.• Developing formats, planning and delivering global webinars, videos, vodcasts, a wide range of newsletters (internal/external), management meetings, campaigns, and the onboarding process.• Conceptualizing and creating content for strategic public presentations about customer experience management (Symposium, SUGCON).
  • Sitecore
    Senior Team Manager R&D, Communication And Documentation
    Sitecore Sep 2015 - Jul 2016
    San Francisco, California, Us
    I managed the Communication team and Sitecore's Documentation team.Key achievements• Driving a transparency initiative with the Product Department leadership team aimed improving communication and alignment with the organization, customers and partners.• Developing and maintaining communication platforms, channels and deliverables to secure timely and efficient communication and knowledge sharing in the Product Department.• Conceptualizing, creating, and distributing strategic communication about the product and the department to internal and external stakeholders.Driving strategic initiatives with the Documentation team aimed at:• Improving the customer experience• Increasing the scope, accessibility and relevance of Sitecore’s documentation offerings.• Improving stakeholder communication and creating awareness about priority and progress of improvement initiatives.
  • Sitecore
    Team Manager R&D, Communication And Administration
    Sitecore Jan 2015 - Sep 2015
    San Francisco, California, Us
    Establishing and managing the Communication and Administration teamKey achievements:• Defining the strategy, services, touchpoints and SLA’s for the Communication and Administration team and reporting on achievements.• Creating company and department newsletters, launching a new intranet, creating and hosting global webinars, event-planning and execution, management support of VP and C-level, program support and coordination
  • Infomedia
    Head Of Customer Service
    Infomedia Jul 2012 - Jan 2015
    Copenhagen, Dk
    Part of the commercial leadership team with the remit of redefining Infomedia's Customer Service. I created a strong and flexible team, who worked with defined and prioritized processes, monthly reporting on KPI's, and ongoing development of competencies and the technology stack.Key achievements:• Development, communication and implementation of the commercial strategy• Design and execution of a service excellence program, to establish common mission, vision and company aligned SLA’s.• Improving strategic stakeholder communication through monthly C-level reports, company and customer newsletters, webinars, department presentations and soapbox meetings.• Development and improving customer touch points with Marketing, UX and Product Managers.• Customer journey mapping• Customer retention• Upselling and cross selling
  • Infopaq
    Head Of Qa And Customer Service
    Infopaq Sep 2008 - Jun 2012
    Copenhagen, Dk
    Part of the Infopaq Denmark management team. The company was aquired by Infomedia in 2012.• Development of customer relationships and customer touchpoints• Strategic developement and day-to-day communication with global customers and partners• Planning and implementing global solutions for high-end customers• Strategic and customer-related communication to the organization• Recruitment and employee development• Development and maintenance of internal knowledge sharing systems• Optimization and quality assurance of production and deliveries• Negotiation of digital media delivery agreements and international cooperation agreements with peers.• Billing and revenue assurance• Sales support
  • Infopaq
    Head Of Quality Assurance
    Infopaq Mar 2007 - Sep 2008
    Copenhagen, Dk
    • Implementation of new production system• Quality assurance of supplies and deliveries• Design and optimization of customer solutions• Internal communication about customer affairs
  • Infopaq
    Key Account Manager
    Infopaq Apr 2006 - Mar 2007
    Copenhagen, Dk
    Managing and developing Infopaq Denmark's top 50 clients
  • Infopaq
    Operational And Customer Manager
    Infopaq Jan 2001 - Nov 2005
    Copenhagen, Dk
    • Customer service and customer retention• Recruitment of new employees and ressource allocation• Internal communication about customer affairs• Configuration of customer solutions and administrative tasks
  • Infopaq
    Editorial Staff
    Infopaq Jan 2000 - Jan 2001
    Copenhagen, Dk
  • Nordisk Film Tv
    Editorial Assistant
    Nordisk Film Tv Apr 1999 - Jan 2000
    Copenhagen, Capital Region, Dk

Gitte Barsøe Pedersen Skills

Media Monitoring Internal Communications Strategic Communications Customer Service Account Management Social Media Measurement Corporate Communications Change Management Media Analysis Microsoft Office Sharepoint New Business Development Navision Crm Invoicing System Administration Sales Operations Online Marketing Quality Assurance Microsoft Crm Administration Process Optimization Sales Support Customer Retention Service Management Team Building Team Leadership Team Management Contract Management Contract Negotiation Customer Surveys Project Management Process Improvement Service Desk Sitecore Cms Visio Mana Leader Business Strategy Agile Methodologies Management

Gitte Barsøe Pedersen Education Details

  • Edinburgh Business School, Heriot-Watt University
    Edinburgh Business School, Heriot-Watt University
    Organizational Behavior Studies
  • Roskilde University
    Roskilde University
    Communication & Psychology
  • Nørresundby Gymnasium Og Hf
    Nørresundby Gymnasium Og Hf

Frequently Asked Questions about Gitte Barsøe Pedersen

What company does Gitte Barsøe Pedersen work for?

Gitte Barsøe Pedersen works for Risma Systems

What is Gitte Barsøe Pedersen's role at the current company?

Gitte Barsøe Pedersen's current role is Chief Product Officer and Head of Marketing.

What is Gitte Barsøe Pedersen's email address?

Gitte Barsøe Pedersen's email address is gb****@****ail.com

What is Gitte Barsøe Pedersen's direct phone number?

Gitte Barsøe Pedersen's direct phone number is +141538*****

What schools did Gitte Barsøe Pedersen attend?

Gitte Barsøe Pedersen attended Edinburgh Business School, Heriot-Watt University, Roskilde University, Nørresundby Gymnasium Og Hf.

What skills is Gitte Barsøe Pedersen known for?

Gitte Barsøe Pedersen has skills like Media Monitoring, Internal Communications, Strategic Communications, Customer Service, Account Management, Social Media Measurement, Corporate Communications, Change Management, Media Analysis, Microsoft Office, Sharepoint, New Business Development.

Who are Gitte Barsøe Pedersen's colleagues?

Gitte Barsøe Pedersen's colleagues are Steffen Jensen, Marianne Louise Sørensen Korsgaard, Stine Rakknes, Birk Lauritzen, Per Christian Næsset, Helle Dalhammer, Kateryna Bublyk.

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