- Front office activities, - Reception of guests visiting the company;- Management Job Meeting, mail and agendas of AD ;- Management outgoing and incoming calls ; - Organization and coordination of work environments used for meetings; - Support for investor relations activities and contact activities with external guests;- Organization of corporate events

- Responsible of data entry activities. I kept customer data in the company system. I managed issue of Red Flag Memorandum. I supported the customer in the process of invitations and trainings.- Supported Country Managers and Sales Manager to carry out the CPTK process.-Supported the CPTK EMEA Manager for all activities.

- Operate data entry device entering both alpha/numeric data - Verify data and prepare materials for suppliers- Following orders and suppliers- Communication with internal departments- Following Custom practices and Custom codes- Communication with international supplier to resolve any issues

- Provide an accurate response and customer experience- Report to the team leader - Escalate problems when required- Process customer requests and issues appropriately - Following company policies and procedures- Back office duty

Customer CareTiscali spa, Cagliari (Italia)- Sales Management- Inbound Customer Management- Back office duty

- Guest Reception manager, customer management.- Responsible for a large area in cooperation with a colleague (teamwork)- Training for new recruits or temporary staff to introduce them to the role

Provided waitress cover for the restaurant/events in a 5 star hotel during the festive season.