Giulia Daniele Email & Phone Number

Murcia, Es

Murcia

Cotización y formalización de reservas de grupos en los 4 hoteles de la región.Desarrollo de eventos desde su origen hasta el producto final.Tareas administrativas, atención telefónica y por correo.

Murcia, Región De Murcia, Spain

Host Experience Team.

Murcia, Murcia, Spain

Spain Student Housing.

Murcia, Murcia, Spain

- Telephone and e-mail support with students, partners and agents from the African and Italian markets.- Use of CRM Microsoft Dynamics 365.- Development of projects for the promotion of UCAM (online and offline).- Participation in webinars promoting the university in Italy, Africa and English-speaking countries.- Support to the Multimedia Department with the organization and creation of testimonials videos from students of UCAM to share their UCAM Experience with the world.- Social medias: manage of the FB page "UCAM Italia" (UCAM Italy).

Cartagena, Región De Murcia, España

- Up-selling from standard to superior rooms.- Precise communication between the team of 8 people.- Telephone and email support with individual clients, TTOO and OTAs.- Daily collaboration with sales, marketing and revenue management departments.

Cartagena, Región De Murcia, Spain

- Deliver a 5-stars Customer Experience to every client- Collaborated with every departments within the Hotel. - Cross-selling, sell of complementary services to clients.- Improved empathy towards clients and coworkers in a dynamic environment.- Boosted communicative skills in Spanish and English.

Enfield, Usa

- Achieved to create a whole brand new Employee Benefits Handbook. - Succeeded with the team in running live the company on System, Applications and Products - SAP- Managed for coding and then registering invoices and monthly journal ledgers into the software SAP.- Improved language skills in English.

Rovereto, Italia

- Collaborated on a daily basis with the head of HR dealing with different tasks.- Specialized in the administration of the employees (payroll, data processing).- Participated in HR recruitments.

Rovereto, Trento, Italy

- Negotiated with suppliers through e-mail and phone assistance. - Opportunity to challenge and improve myself in a small business.

Master'S Degree In Innovation And Tourism Marketing, Tourism And Travel Services Marketing Operations, On-Site And Taught Completely In English

The master programme focused on how Innovation and Marketing are tightly connected one with the other in today’s tourism industry..

Business English And Academic Intensive English Course, Business, English Language

- Reached a C2 level of English. - Be immersed in a multicultural environment. - Took the TOEFL exam for entering University.

Bachelor Degree In Modern Languages And Civilization, Lingue Moderne Per L'Intermediazione Turistica E D'Impresa

Specialized in: - Translation from ENG - ITA // ITA - ENG, SPA - ITA // ITA - SPA. - Business and Tourism vocabulary in English.

Laurea Triennale, Engiish And Spanish Studies

From September 2016 to February 2017 (1 semester).

Secondary School Degree In Accountancy And Foreign Correspondence, Estudios De Bachillerato En Contabilidad Y Relaciones Internacional En Istituto

- Study of economy and related subjects, and literature in Italian, English and German. - Foreign languages studied: English and German.