Relocating to Doha, Qatar

Connecting Higher Education to market needs. Bringing together Learning and Development skills and experience, including talent mapping, planning, budgeting and performance strategies, to guide creative thinkers in the development of a grounded insight into the complex cycle of business. - HR Talent acquisition, development and retention – level 6 and 7- Change Management, Appraisal, Performance, Dismission and action plan – level 6 and 7- Talent Map, Leadership and Finance Management – level 6 and 7- Company Shared Values and Talent Culture, the 7s of McKinsey – level 6 and 7- KPI Management and Employees Performance – level 6 and 7- Ethical Leadership – level 6 and 7- Effective Communication – level 7- CSR and CSV – level 6 and 7- Events Planning – level 5, 6 and 7- Employees and Customer Journey Experience – level 6 and 7- CRM – level 7- Trends and Forecasting – level 7- Strategic Experiential and Digital Marketing – level 5, 6 and 7- Sustainable Practices – level 6 and 7- Personal Branding and Promotion – level 5, 6 and 7Major Achievements:1. Achieving average module evaluation of 95%, above the university average that is 83%2. Collaborating with colleagues developing students’ and colleagues' skills map and development plan that were applied to other courses 3. Developing a constructive relationship with students and colleagues, creating an authentic and inclusive assessment practice with a feedforward-oriented strategy. The Authentic assessment strategy was also published by Coventry4. Creating a new PG course around Sustainable and Ethical Leadership5. Creating new effective modules, assessment briefs and rubrics able to enhance the students' talent in the current challenging scenario for the Fashion Industry increasing the average MEQ result6. Joining Conferences and International projects in collaboration with other universities to share Ethical Leadership practice and KPIs

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- L&D, direct, supervise, coaching managers and retail staff across store network to develop their skills, to enhance their job performance and to ensure set objectives are met- Planning Inclusion and Diversity retail analysis/training/projects - Direct recruitment, stores HR procedures and development plans. Support the HR team based in London in the implementation of talent and development strategies.- Retail trainings, appraisal reviews, recruitment.- Develop and implement Retail Manuals & Retail Guidelines to ensure consistency in customer service, visual merchandising, logistics and standards while maximising Regional performances- Develop efficient working relationships with Regional and Corporate partners- Provide solutions from people and products perspectives that address performance issues in a timely and effective manner- Visit stores to ensure efficient and effective management and high performance sales- Support Retail Team with all in store Retail Marketing activities - Mentor and motivate Store Management in order to achieve financial goals- Develop and implement budget and plans for retail operations, assist - Monitor inventory levels to determine the need for stock supply at each store- Plan and supervise yearly and mini inventories- Liaise with Finance Department & Logistics team to track invoices and deliveries- Liaise with Health & Safety, Security & Facilities Manager and ensure all compliance with Policies & Procedures in storesMajor Achievements:1. Develop the Retail side of the company from scratch, creating effective guidelines and achieving KPIs with an ethical multicultural approach by defining business and event strategies2. Creating a learning and development budget, plan and so strategy able to maximise loyalty and retention3. Maximise employees performance following an ethical leadership approach4. Build a strong long-term relationships with all the stakeholders involved to develop the business

- Excellent commercial awareness with strong analytical skills - KPI oriented- Deep understanding of the retail market. Able to conduct complex data analysis to spot trends & key growth drivers to react accordingly - Develop and implement UK and Ireland Seasonal Retail Manuals & Visual Guidelines to ensure consistency in customer service, visual merchandising, logistics and standards while maximising Regional performances- Human Resources Management able to find the strategic approach to identifying, attracting and onboarding to efficiently and effectively meet dynamic business needs. In charge of Management Team recruitment, assessment, dismissal, reviews. Working alongside with the stores to each manager in the recruitment and appraisal process. - L&D, coach, advise and plan trainings for management team (GROW & Design Thinking models).- Collaboration with the Buying team to develop and implement a seasonal/monthly strategy considering evolving marketplace dynamics, consumer trends and segmentation optimizing the UK distribution/costs- Developing ethical performance leadership practices- Manage and plan stock holding to optimize retail performance in-line with forecast and loss prevention- Development of a fully integrated mid to long-term strategies with an omni-channel approach - CRM tool (sales force) to acquire client’s data and plan store weekly/monthly activities Major Achievements:1. Achieved +16% revenue growth in 2017 across 7 stores in UK & Ireland, exceeding the annual target and improving KPI’s like sell-through, UPT, customer acquisitions and stock loss. 2. Increased employees retention of 70% through the application of innovative development technique, able to balance personal and company goals. This pushed each individual personal performance3. The creation of effective communication and collaboration skills that were applied to the Europe market4. Since Jan 2017 I was in charge of the new Area Managers training and development

The first Liu Jo store - Italian Fashion Ladieswear - opens in London: Brompton Road, 31st October 2014.- Define the strategic direction for Liu Jo to grow and develop in London, SWOT analysis, Competitors analysis, Location analysis- Define the strategic direction for the store to drive the sales. KPI monitoring & reporting,- Human Resources Management including Management Team recruitment, assessment, dismissal, reviews, payroll with a strong knowledge of UK employment law. Working alongside with line managers to drive each store recruitment, payroll and appraisal process.- Define Regional Retail Strategies and Visual Guidelines in line with the brand DNA- L&D focused through Group and OTO Training Development Plans- Stock management and Seasonal buying- Operation/Allocation assistant for other main European stores, define the strategic stock/products allocation and swap between stores in order to increase KPI’s

- Store Manager, Marble Arch Branch - responsible of a team of 14 people.- Define strategic direction for the store to drive and improve the sales. - KPI monitoring, statistics & reporting.- Stock loss management, department checks, B2B orders.- Responsible for staff training to ensure that all company procedures and standards are adhered to. - Inspire and lead teams to deliver a high standard of customer service- Coordinating budgets, providing reports for payroll, sales and costs. Maintaining efficient administrative management.- Deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth. Regular liaison with the team in Italy (product specialists and head office) on new visual layouts and implementation of merchandising guidelines; action planning with the store Visual Manager following on from regular store visits; Co-ordinate the cascading of brand VM guidelines

- Assistant Manager, responsible of a team of 25 people.- Define strategic direction for the store to drive the sales. KPI monitoring & reporting.- Stock loss management, B2B orders, till transactions & VAT forms, returns/faulty. - Responsible for staff training- Visual Merchandiser Shoes & Clothing i.e. deliver brand image in store to drive sales and profit; Regular liaison with the team in Italy (product specialists and head office) on new visual layouts and implementation of merchandising guidelines; action planning with the store Visual Manager following on from regular store visits; Co-ordinate the cascading of brand VM guidelines

Shicon.com - Online competitions for the creation of bespoke products with prints created by international designers. Relations with brands (BMW, FIAT, Ducati, Wrangler, Glamour, BIC lighters) and designers (illustrators, graphic designers, photographers, etc). Co-founder, started company from initial concept to operations (online marketing & sales, community management) and exit (trade sale to private investors).

Designed, created and sold her own fashion collections in London (King’s Road) & Rome, focusing on the blending of women's urban clothing with exotic and fine textiles following the up-cycling concept.

- Senior Account Manager: BTL direct marketing and communications - Market research & positioning - Customer references: BNL, TIM, Telecom Italia, Nissan, Alitalia, StreamTV (now part of Sky Italia)

- Account Executive: ATL advertising projects (newspapers, outdoors, radio, TV) and competitive analyses- Customer references: Blu (now part of the Telecom Italia Group), Agip, Europcar, Mukki, Ali

- Project Management- Customer references: BNL, Banca Intesa