Giulia Fitzgerald Email & Phone Number

Dallas, Tx, Us

Dallas, Texas, United States

• Strategy Development: Create and implement an internal communication strategy that aligns with business goals, boosts employee engagement, and enhances company culture.• Leadership: Oversee corporate internal communications and content for channels including All Hands meetings, weekly Q&As, leadership forums, company intranet (Simpplr), and C-suite communications.• Team Building: Collaborate with and support a team of communicators and operations specialists, fostering a positive team environment.• Systems Expansion: Enhance internal communication tools and systems, including developing the company intranet.• Advisory Role: Act as a trusted advisor, partnering with leadership to ensure strategy alignment and execution excellence.• Campaign Management: Drive campaigns on key company priorities and collaborate with cross-functional teams on change management and crisis communications.• Employee Programs: Work with HR to design and execute programs that boost employee engagement and satisfaction.• Metrics and Feedback: Develop metrics and feedback systems to assess internal communication effectiveness and refine strategies.• Industry Best Practices: Stay updated on industry trends and technologies to recommend and implement innovative communication tools and methods.

Turks And Caicos Islands & Florida

• Managed operations for two hotels with 400+ rooms and 100+ employees.• Led financial and operational planning, improving efficiency and compliance.• Oversaw internal communications, promotions, and social media.• Strengthened meetings and events through relationship building and support.Turks and Caicos Islands I Florida

• Managed front and back-of-house operations, maintaining high service standards.• Provided feedback and training to 30 direct reports.• Developed strategic solutions for business growth and risk mitigation.• Consistently achieved financial and developmental KPls.Turks and Caicos Islands I Bahamas I Malaysia I Dominican Republic I Cancun & lxtapa, Mexico I Cervinia & Calabria, Italy I Florida

This role involved traveling between four resorts in Florida, Turks and Caicos Islands, The Bahamas, and The Dominican Republic. I've led training sessions aimed at augmenting team capabilities and expertise in handling all processes, including sales and customer service.

Turks And Caicos Islands

In this capacity, I assisted the Reception Manager by managing staff to deliver personalized and memorable experiences for all guests.

Florida & Turks And Caicos Islands

My role entailed sharing meal statistics to remain within budget and achieve client satisfaction, as well as collaborating with the housekeeping, maintenance, and reception departments.

Master Of Business Administration - Mba, Business/Corporate Communications

Bachelor Of Arts (Ba)