Giulia Greco Email and Phone Number
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As the Head of Localization at Shopify, I lead a team that enables Shopify to expand and grow in non-English-speaking markets by tailoring our UI, brand and messaging for global audiences. I have over 10 years of experience in localization, globalization, and translation, with a background in marketing, multilingual content and SEO, foreign languages and vendor management. I work with leaders and teams across the business to build and leverage cutting-edge translation programs, automation, and AI, enhancing our efficiency and global reach. My primary focus is on aligning our approach and building a global ecosystem that supports organizational objectives through the integration of people, processes, and technology.I am passionate about making services, products, and experiences accessible and relevant to diverse audiences around the world. I have successfully set up and scaled highly effective, cross-functional, globally-distributed teams that deliver high-quality global content across multiple channels and platforms. I have also implemented innovative solutions and processes to optimize localization workflows, reduce costs, and improve quality. Specialties: Globalization, Localization, Internationalization, International Product Management, Global Program Management, International Marketing, Multilingual SEO, Vendor Management, Quality Assurance, Italian-English-Italian Translations, Operations, Process Improvement, Change Management
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Head Of LocalizationShopify Jan 2023 - PresentOttawa, On, CaManages the Localization department at Shopify. Sets the vision, grows the team, and defines the processes to enable Shopify to continue strengthening its presence and its growth in existing non-English-speaking markets. Responsible for identifying opportunities for innovation, process improvement, new technologies, implementing change and adapting to a fast-changing industry.
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Localization Programs LeadShopify Jul 2020 - Jan 2023Ottawa, On, CaManaging the localization operations marketing team including one vendor manager, five in-house program managers and several in-country editors, linguists, translators and copywriters around the world. Working on process optimization such as establishing a repeatable and scalable software localization process, building a corporate terminology solution and a global content management system. Building, recruiting, managing and nurturing a geographically distributed team designed to support Shopify’s multilingual content needs.
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Localization Program ManagerShopify Sep 2019 - Jul 2020Ottawa, On, CaResponsible for the translation and cultural adaptation of a broad catalog of customer facing content, from performant-based marketing collateral to original training programs and international brand awareness campaigns. I manage localization projects and requirements from early scope to final delivery across internal teams and external suppliers, assessing scope, providing timelines, and communicating risks pertaining to localization to Shopify's internal stakeholders. I build relationships with translation service providers and resources to ensure high-quality global content. I'm also responsible for educating our internal stakeholders on the benefits of systematic localization workflows and providing guidance to development teams to successfully onboard new tools, systems and processes to our localization technology stack.
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Content & Localization Manager - ItalianShopify Sep 2016 - Sep 2019Ottawa, On, CaCreated and managed the Italian Shopify Blog, plus all marketing content and social media for the Italian market. Responsible for the editorial line and calendar for our Italian content offering, as well as for all language operations: order and review all content translated by external vendors (linguists, writers, freelance translators, reviewers, Language Service Providers) for new launches and existing products before publishing; conduct Quality Assurance for all localized content and product to ensure consistent messaging and proper functionality; act as the center of excellence for language quality, voice, style and brand internationalization in the target language; coordinate the creation and maintenance of linguistic assets (term bases, glossaries, style guides, reference material) for the language/market of expertise.
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Co-Founder, Event ManagerWomen In Localization Eastern Canada Apr 2019 - Sep 2019Toronto, CaThe Eastern Canada chapter of Women in Localization (W.L.) was established in April 2019 as the first Canadian chapter of W.L. Our mission is to help bring together the community of women in the L10n industry across Ontario, Quebec, and the Atlantic provinces, and to connect them to the wider W.L. community. Look for us on Twitter and Facebook at @WLECanada! -
Freelance Interpreter And TranslatorSelf-Employed Sep 1998 - Aug 2016Freelance Interpreter and Translator in several different fields for various agencies and private clients. Some highlights:* Translated for the CBC Olympics website from September 2013 to February 2014 - French into English* Translated an episode of the Fifth Estate, CBC Television: The Wreck of the Costa Concordia - winter 2012 - Italian into English* Volunteered as consecutive interpreter during the 2003 Toronto International Film Festival for Italian-Turkish director Ferzan Ozpetek - Italian into English, English into Italian* Provided simultaneous interpretation during the Pope John Paul II's visit to Toronto in July 2002 during World Youth Day.
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Translator And Editor, OlympicsCbc Sep 2013 - Feb 2014Toronto, Ontario, CaTranslator for all French-generated online content (news/feature articles, blogs, etc.) for the CBC Olympics website and digital properties for the Sochi Winter Games, in adherence to CBC journalistic and/or program policies, practices and standards.Photo Editor for the CBC Olympics website during the Sochi 2014 Winter Olympic Games, in charge of the daily feature “Faster, Higher, Stronger” as well as several other photo galleries, promos and links. Regular contributor of ideas for photo galleries content. -
Project Coordinator, Studio & Unscripted ContentCbc Aug 2012 - Aug 2013Toronto, Ontario, CaTraining / Communications / Coordination / Project Management
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Marketing, Client Services & Special Events ManagerItalinteriors Aug 2002 - Oct 2006
Giulia Greco Skills
Giulia Greco Education Details
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Scuola Sup. Per Interpreti E Traduttori S. PellicoForeign Languages; Translation & Interpretation; Hospitality And Tourism -
Scuola Superiore Per Interpreti E Traduttori, S. Pellico, Milan, ItalyTranslation & Interpretation
Frequently Asked Questions about Giulia Greco
What company does Giulia Greco work for?
Giulia Greco works for Shopify
What is Giulia Greco's role at the current company?
Giulia Greco's current role is Globalization Leader I Content Strategy & Localization | Multilingual Growth.
What is Giulia Greco's email address?
Giulia Greco's email address is gi****@****lus.com
What is Giulia Greco's direct phone number?
Giulia Greco's direct phone number is +164783*****
What schools did Giulia Greco attend?
Giulia Greco attended Scuola Sup. Per Interpreti E Traduttori S. Pellico, Scuola Superiore Per Interpreti E Traduttori, S. Pellico, Milan, Italy.
What are some of Giulia Greco's interests?
Giulia Greco has interest in Pilates, Art, Literacy, Books, Food, Chidren's Right To Play And Rights, Health, Children, Languages, Education.
What skills is Giulia Greco known for?
Giulia Greco has skills like Translation, Italian Translation, French, Simultaneous Interpretation, Marketing, Broadcast, New Media, Event Management, Digital Media, Event Planning, Project Coordination, Project Management.
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