Giuliano De Souza Email & Phone Number

Montreal, Quebec, Canada

• Developed and executed operational plans that enhanced productivity and profitability.• Oversaw technology infrastructure optimization, including the implementation of data center upgrades and network improvements, leading to enhanced operational efficiency and reliability.• Guided the organization through a digital transformation initiative, improving business processes and enhancing customer engagement.• Established a robust business continuity plan, ensuring uninterrupted operations during unforeseen disruptions.• Promoted a culture of technical excellence and professional development, resulting in increased employee retention and talent acquisition.• Managed a team in finance, strategic business, and Information Technology, Cloud Computing, and Telecommunications, ensuring optimal performance and productivity.• Led the development and reconfiguration of new offerings and products within the Datacenter, Cloud Computing, Cybersecurity and Telecommunications sectors, enhancing the portfolio to deliver significant competitive value to clients.• Established and oversaw the operations of a pre-sales department (Proposal Desk), addressing commercial client needs in Datacenter services. This resulted in a 2-day turnaround for solution study, development, and delivery of commercial proposals, greatly improving sales efficiency and customer satisfaction.

Sorocaba, São Paulo, Brazil

• Direct multiple projects, guide resources and monitor the quality and acceptance of the solution process.• Follow the detailed design to implementation to ensure conformance and consistency of services delivery.• Ability to work with business partners to identify project risks, constraints, and dependencies.• Provide guidance to a customer and project team with respect to data requirements, data gaps and level of effort required to deliver a solution.• Lead in designing, modeling, specifying, and selecting information system solutions, considering functionality, data, security, integration, infrastructure, and performance.• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other impacted parties.• Responsible for effectively interact with content team, product team, business, IT, Infrastructure team to capture the requirements and come up with the right solution.• Pre-select and compare potential technical solutions including software selection.• Together with the team, help refine the organization’s future by providing architectural conception of the solution.

São Paulo Area, Brazil

• Design high-quality software solutions that meet the organization's clients' needs.• Collaborate with cross-functional teams to identify business requirements and design solutions that align with the organization's architecture and strategic vision.• Support the implementation of solutions by collaborating with development teams to ensure that the technical implementation aligns with the design.• Conduct code reviews to ensure coding standards and best practices are followed.• Mentor junior developers and provide technical guidance.• Ensure software solutions are scalable, reliable, and maintainable.

São Paulo Area, Brazil

• Impact end-to-end product lifecycle of features spanning multiple areas.• Own and independently write specifications for features.• Develop products that optimally achieve business goals while being mindful of dev investment. Ability to optimize features for platform/channels.• Inform and execute against product strategy for areas of focus.• Communicate clearly with cross-functional team members.• Apply a hypothesis based analytical approach, conduct experimentation. Develop expertise in core and domain specific metrics.• Own results of features/projects and consistently manage against defined expectations.• Conducted market research, gathered requirements, and created detailed product roadmaps to guide development efforts.• Worked closely with software developers and quality assurance teams to ensure the timely and high-quality delivery of IT solutions.• Collaborated with clients, internal stakeholders, and UX designers to create user-centered product designs and features.• Managed vendor relationships, negotiated contracts, and oversaw third-party integrations to enhance product offerings.• Implemented data-driven decision-making processes, analyzing product metrics to make continuous improvements and adjustments.

São Paulo Area, Brazil

São Paulo, Brasil

São Paulo E Região, Brasil

Lato Sensu Graduate Degree – Specialization, Network And Cloud Computing Designs, 9.5

Networks and Cloud Computing Designs

College, Management Process Technologist, 9