Acting as a first point of contact for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their manager’s attentionManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveBooking and arranging travel, transport and accommodationOrganising events and conferencesReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondenceManaging databases and filing systemsImplementing and maintaining procedures/administrative systemsLiaising with staff, suppliers and clientsCollating and filing expensesMiscellaneous tasks to support their manager, which will vary according to the sector and to the manager’s remit, eg completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or conducting research.

Maintaining systems and databases;Customer support;Booking management;