Key holder at the Kitchener - The Boardwalk location. Opening and closing of the store, end and start of day operations, representative of management during working hours, leading the team in their activities. Direct sales with customers in store. Performed temporary Assistant Manager duties.

Head of the marketing sector. Development of the entire digital marketing strategy of the company, elaboration and monitoring of the sector's OKRs. Production of materials, management of social media and blog articles, assistance in internal communication, production of internal and external events; online and in person.

Structuring and managing Inbound Marketing, internally and for clients. Text production for blog and emails; as well as content for commercial purposes. Organization of internal and external events and managing internal communication. General organization of the company, as well as monthly purchases of materials. Analysis and application of SEO techniques on client sites for better organic search results. Conducting periodic customer satisfaction surveys.

Customer assistance regarding the use of online tools for email marketing, inbound marketing and social media monitoring; as well as technical support regarding necessary configurations for use. Face-to-face and online training on tools, inbound marketing and best practices in e-mail sending. Translation of e-mail and inbound marketing tools and various promotional materials. Production and proofreading of texts and content for the blog and eBooks, as well as other content for the Facebook page and emails.

Sales of organic cosmetics, participation in organic fairs, events and assistance in the store.