Giulia Zuzic Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Amsterdam, Noord-Holland, Nederland

Den Haag, South Holland, Netherlands

Den Haag, South Holland, Netherlands

Amsterdam Area, Netherlands

London, United Kingdom

Leadership role with commercial focus within an internal technology start up; tasked with defining and successfully implementing a group wide mobile strategy against challenging business targets for multiple divisions across Europe, by driving organisational change and mobile growth. Responsible for:• successfully scoping, delivering and launching TUI Belgium and Sunjets apps, in line with hard corporate re-branding deadlines • central region (Belgium, Netherlands, France) key account… Show more Leadership role with commercial focus within an internal technology start up; tasked with defining and successfully implementing a group wide mobile strategy against challenging business targets for multiple divisions across Europe, by driving organisational change and mobile growth. Responsible for:• successfully scoping, delivering and launching TUI Belgium and Sunjets apps, in line with hard corporate re-branding deadlines • central region (Belgium, Netherlands, France) key account management to ensure mobile usage growth and sales increase• coordinating and unifying traditional and legacy business units with a centralised, agile function• ancillaries in all apps – performance manage, implement new features to drive innovation and improve customer experience, drive commercial revenue • leading multi-disciplinary, virtual and multi-cultural teams • acting as the bridge between the business and the internal start-up & influencing and liaising with senior stakeholders to champion a decisive mobile strategy & providing clear direction and support • delivering a range of innovative features, providing fantastic customer experience and engagement, whilst delivering commercial growth and return on investment Show less

London, United Kingdom

Development and delivery of a portfolio of change to create a Multinational Group Product and Purchasing function to leverage scale and deliver synergy benefit targets. Covered people and relationships, governance and risk management, systems, processes and reporting. - Business Improvement & Change Lead: designed & implemented group processes enabling multinational hotel contracting. - Process Manager: following design & implementation, I managed a cost base inflation target… Show more Development and delivery of a portfolio of change to create a Multinational Group Product and Purchasing function to leverage scale and deliver synergy benefit targets. Covered people and relationships, governance and risk management, systems, processes and reporting. - Business Improvement & Change Lead: designed & implemented group processes enabling multinational hotel contracting. - Process Manager: following design & implementation, I managed a cost base inflation target setting process for a total value of €400mil prepayments per season. - KPI Report Developer: collated in-house requirements & lead an off-shore scrum team to create target, concept and brand reporting for global hotel portfolio. - Communications Lead for Product and Purchasing: strategy, news and events coverage for internal and industry publications. - Programme Manager: delivered workshops and events across Europe to centralise Product and Purchasing operations and define a group wide brand and destination growth strategy. Show less

Multiple Locations Worldwide

TUI Travel PLC is the world’s leading leisure travel company operating in over 180 countries with more than 30 million customers in 27 key source markets. I completed a highly selective training scheme comprising of international assignments across different markets, subsidiaries and functions reporting into senior business leaders.• E-commerce Branding & Ancillaries, TUI Marine, Castelnaudary, France (Aug 2013 - Dec 2013)• Process Optimisation & Commercial Support, TUI France… Show more TUI Travel PLC is the world’s leading leisure travel company operating in over 180 countries with more than 30 million customers in 27 key source markets. I completed a highly selective training scheme comprising of international assignments across different markets, subsidiaries and functions reporting into senior business leaders.• E-commerce Branding & Ancillaries, TUI Marine, Castelnaudary, France (Aug 2013 - Dec 2013)• Process Optimisation & Commercial Support, TUI France, Paris, France (Apr 2013 - Jul 2013)• E-commerce Content & Sustainability Strategy, TUI Russia, Moscow, Russia (Jan 2013 – Mar 2013)• B2B Offline Distribution, Hotelbeds, Mallorca, Spain, (Aug 2012 – Dec 2012)• Pan Group Project Management, TUI UK & Ireland, Luton, United Kingdom, (Apr 2012 – Jul 2012) Show less

Tindouf, Algeria

Researched and shot a documentary on Refugee Tourism in the Sahrawi refugee camps in Tindouf, where refugees have been 'temporarily' dislocated since 1975, when Morocco invaded Western Sahara.

London, United Kingdom

Acquired by TripAdvisor, this global platform connects passionate local experts in possession of destination knowledge with travellers by offering authentic travel experiences.

London, United Kingdom

UCL Advances center for entrepreneurship & business interaction supports business growth. The SMILE program connects small to medium enterprises with suitable mentors. - Responsible for selecting & managing 120+ companies and 200+ mentors. - Published case studies of successful partnerships and frequently hosted networking and career-development workshops.

Leh Area, India

Identified a community eligible for education support aid sponsored by STUPA Onlus (www.stupa-onlus.org) & Alice Project (www.aliceproject.org). Liaison between communities, local authorities and sponsors allowed me to develop strong negotiating and leadership skills. Financing was secured with Coccinelle delivering the refurbishment of an unused school and full time salaries for two native teachers.

London, United Kingdom

Taught English and led frequent excursions and day trips with up to 80 children, aged 8 – 17 across the South of England.

Guiyang, Guizhou, China

CELTA qualified from the Edinburgh Randolph School of English & then relocated to China to teach English. Travelled the country extensively and studied Mandarin.

Master’S Degree, Business Management, Distinction

Activities and Societies: Student Representative for the Management Science and Innovation Department & organised a charity fundraising.

Master Or Arts With Honours In Social Anthropology And Development Studies, Master Of Arts With Honors 2:1

Activities and Societies: Member of the International Development Society Dissertation: ‘Making Counter-Culture: Raves and Free Parties.