Giulietta Raggio Email & Phone Number

Kirkland, Wa, Us

Seattle, Washington, United States

Assuring appropriate distribution of staff for registered nurses and support staff across multiple departments across Cherry Hill, First Hill, Edmond, Ballard, and Issaquah overseeing a team of 600 caregivers.Partnering with departments/ units managers to align staffing requirements with labor laws, contractual obligation, and Swedish-Providence policies, ensuring optimal coverage and operational efficiency.Innovatively designed and implemented new reports, contributing to the optimization of department budgets and incentives programs.Introduction of streamlined procedures, establishing clear and accountable tasks for each stakeholder in the staffing process. This initiative has significantly contributed to maintaining a well-staffed hospital, essential for its seamless operation.

Seattle, Washington, United States

As a front desk manager, my responsibilities extend beyond simply managing the team. I also prioritize the patient care experience by implementing processes to improve overall patient satisfaction. To measure our success, I have generated metrics by implementing and developing a Scheduling Anomalies Report that allows us to learn from, analyze, and minimize errors. Additionally, I have developed and implemented a productivity tracking system across all clinics to ensure that blocks added to templates do not negatively impact productivity. In terms of projects, I have been involved in the Improve PCC-Clinic Feedback Loop Project to ensure that patients receive the highest quality of care and have implemented the Consent for Treatment project. Finally, I have been working on the Psychiatrist Model Project, which aims to improve access to mental health services for our patients. Overall, my focus is on providing excellent patient care while continuously identifying opportunities for improvement and innovation in our processes.

Seattle, Washington, United States

As a healthcare professional, my responsibilities include coordinating and supporting patient care, as well as developing and implementing programs and systems to improve the performance of my team. To this end, I have developed a training program for new Patient Service Representatives (PSRs) to help them navigate the complexity of the medical front office duty, and implemented a clear system for my team to share and access information to increase performance and succeed in their job. Additionally, I am constantly developing new policies to standardize workflow due to the continuous change in medical processes and procedures. By investing in the development of my team and improving the efficiency of our systems, I ensure that we are equipped to provide excellent patient care in an ever-evolving healthcare landscape.

Greater Seattle Area

Developed a curriculum for a new Spanish class to integrate and level up students with different social and economic backgrounds.

Seattle

Work as a bridge between families and students that need assistance adapting to the school environment. Support non-English speaking families navigate school culture and integrate into the school community, locate resources, and teach procedures to access school systems. Interfaced between the administration and families, finding win-win solutions to drive student success.

Seattle

Coordination with Spanish teachers and lesson planning for reinforcing student conversation skills and knowledge of the Spanish language. Helping students to succeed on their UW classes.

Seattle, Wa

- Developed corporate and product branding, including corporate identity, packaging, and marketing materials.- Managed customer relationships, special sales programs, as well as marketing and cross-promotion.- Oversaw employees across the facility and at different skill levels, and guided company culture.

Greater Buenos Aires, Argentina

Promoted to Project Manager for the Hewlett Packard reseller program for the entire Latin America and Caribbean region, including Mexico and Brazil. In this position, I retained all the previous responsibilities of the Account Manager for Latin America and the Caribbean, plus gained additional responsibility for the development and implementation of an incentive partner program with General Electric.

Argentina

Promoted to Account Manager for the Hewlett Packard reseller program for the entire Latin America and Caribbean territory, including Mexico and Brazil. In this position, I retained all the previous responsibilities of the Program Manager for the Latin America/Caribbean region, plus added Program Managers for Mexico and Brazil as direct reports. Additional responsibilities included:- Integrated Microsoft and Intel as partners in the reseller incentive program, providing additional incentives on sales of Microsoft and Intel products.- Designed, developed and implemented incentive programs with new partners, including BMW, the World Cup and Formula One.- Managed a five-month project to clean up the reseller customer management database.- Managed HP advertising initiatives in Latin America, including graphics and web application design.