Giulio B. Email & Phone Number

Lisbona, Portogallo

- Frontline Ambassadors: Customer Support Specialists represent the company and ensure customer satisfaction.- Product Expertise: They possess in-depth knowledge of the company's products or services.- Problem Solvers: Specialists troubleshoot technical issues, assist with product usage, and address billing concerns.- Effective Communication: They excel in active listening, clear communication, and conflict resolution.Feedback Collection: Specialists gather feedback from… Show more - Frontline Ambassadors: Customer Support Specialists represent the company and ensure customer satisfaction.- Product Expertise: They possess in-depth knowledge of the company's products or services.- Problem Solvers: Specialists troubleshoot technical issues, assist with product usage, and address billing concerns.- Effective Communication: They excel in active listening, clear communication, and conflict resolution.Feedback Collection: Specialists gather feedback from customers to improve products and services.- Multichannel Support: They utilize various communication channels like phone, email, live chat, and social media to assist customers.- Customer-Centricity: Specialists prioritize customer needs and contribute to building trust and loyalty. Show less

Lisbona, Portogallo

- Supporting three social media pages on Facebook and Twitter- Creating content with the Adobe package to upload on social media pages- Helping and supporting the Italian content creators

Lisbon Area, Portogallo

- Technical Customer Service Representative - Manage operations to improve the quality of the service - Ensure the clients excellent quality calls and satisfaction- Handling technical calls directly with customers to gather specific logs about new errors- Working with tools like Zendesk and Excel to gather customer’s feedbacks and identify any trends in the markets - Testing and reproducing issues in order to troubleshoot and help Netflix product team identify and fix technical… Show more - Technical Customer Service Representative - Manage operations to improve the quality of the service - Ensure the clients excellent quality calls and satisfaction- Handling technical calls directly with customers to gather specific logs about new errors- Working with tools like Zendesk and Excel to gather customer’s feedbacks and identify any trends in the markets - Testing and reproducing issues in order to troubleshoot and help Netflix product team identify and fix technical issues Show less

Lisbon Area, Portogallo

- Customer Service Representative - Assistance in problem solving and brainstorming solutions to existing problems- Handling queries from customers through calls and chats

Lisbon Area, Portogallo