Giulio Coacci Email & Phone Number

Napier, Hawke’s Bay, New Zealand

Wellington & Wairarapa, New Zealand

Sydney, Australia

• Bowan Island Bakery is a long established bakery/cafe' based in Sydney with 4 stores, specializing in organic breads and various luxury baked goods, with an influx of approximately 250 customers daily.Responsabilities
• Ensuring high standards of customer service were met
• Ensuring hygiene and safety procedures were correctly carried out
• Stock management
• Daily financial duties including cash-up and reconciliation of transactions
• Team resource allocation to ensure appropriate staffing levels for busy/quiet periods

Grottammare

Produzione e vendita di oggestica quale portachiavi, ciondoli, cornici, santini, oltre a gestire gli ordini e assicurare la consegna tempestiva ecc.../Manifacturing and sales of various items such as keyrings, pendants, frames, holy pictures as well as managing customer orders and ensuring products promptly delivered.

Londra, Regno Unito

• Establishing sales opportunities through phone with Europe’s biggest companies’ top managers
• Endeavouring to ensure the monthly sales target was hit and respecting tight deadlines.
• Working in a highly-pressured environment.
• Carrying out analysis and researches in order to target possible customers.
• Ability to tackle Europe’s different markets and demonstrate knowledge of the market drivers

Londra, Regno Unito

• Ensuring customer satisfaction by effectively dealing with customer queries and providing essential information for customers, most of whom were tourists visiting London
• Organising large numbers of passengers to board the airport buses, managing sometimes stressful situations effectively through communication skills
• Coordinating service schedules and liaising with coach drivers
• Handling cash from ticket sales, estimating passenger numbers
• Providing useful information to customers on their arrival in the city, having an in-depth knowledge of the most important tourist attractions and their relative transport links
• Creating rapport with a broad range of customers from many different cultural backgrounds and languages

Manager Sistemi Turistici, Economia, Diritto, Contabilità

Scienze Del Turismo, Scienze Della Comunicazione E Dell'Informazione