Giuly Vesce Email & Phone Number

Barcelona, Ct, Es

Barcelona, Cataluña, España

Maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Toni Pons standards.- Demonstrated empowerment to solve customer problems and meet customers’ needs.- Inspire team to meet and exceed performance standards.- Reporting performance metrics and KPIs to improve the store results.- Communicates effectively with supervisors and corporate partners.- Effective time management skills.- Visual Merchandising.- Knowledge of, and ability to use Microsoft Excel, Word, Outlook.

Barcelona, Cataluña, España

- Customer service, personal advising, keeping the shop and displays clean and tidy, changing displays, answering the phone, visual merchandising and replenishment, cashing up procedures. - Helped customers made purchasing decisions by offering suggestions. Shows great initiative with an emphasis on customer satisfaction.

Barcellona, Spagna

- Working in team to provide products, wardrobe, props, set materials for fashion shoot.- Collaborating with hair and make-up stylists to style models.- Using brands’ and clients’ guidelines and requests to create concepts for photoshoots.- Managing and assisting in 30+ photo shoots, campaigns, editorials, advertisement, still-life photography.- Collaborating with magazines to shoot cover photos and editorials with celebrities.

Barcelona, Cataluña, España

- Answering daily calls from customers in a high- volume call center regarding service and delivery, product order progress, informations about products, issues regarding payment methods, cancellations and returns management.- Communicating with customers through different channels such as inbound calls, e-mails, Whatsapp on a daily basis.- Taking care of customers’ issues and complaints to maximize the satisfaction.- Supporting back office tasks on special shipments by suppliers and managing delivery issues.- Actively collaborating with other departments to take care of clients’ inquiries and complaints: curriers, sales, finance, warehouse and others.- Working with different softwares and google drive, managing about 10 platforms at the same time.- I achieved high call and tickets quality scores each week, based on each customer’s level of satisfaction after they received a solution.

Barcelona, Cataluña, España

- Customer service, personal advising, keeping the shop and displays clean and tidy, changing displays, answering the phone, visual merchandising and replenishment, cashing up procedures. - Helped customers made purchasing decisions by offering suggestions. Shows great initiative with an emphasis on customer satisfaction.

Barcelona Y Alrededores, España

Collaborate with a magazine for cover photoshoots and editorials with celebrities.

Barcelona Y Alrededores, España

Collaborate with a magazine for cover photoshoots and editorials with celebrities.

Barcellona, Spagna

-Customer service, sales, exchanges, and refunds management on a daily basis. Running the fitting room, replenishing merchandise stock. Managing the arrival of new merchandise every week with labels, alarms and hanging it. - Following companies’ guidelines on retail and security procedures.- Highly motivated and driven to achieve goals and targets.

Milano, Italia

- Promoting and selling products using solid arguments to existing and potential customers.- Establishing, developing and maintaining positive business and customer relationships.- Managing customers’ issues and complaints to maximize satisfaction.- Aswering clients’ questions about products, prices, and availability.- Shipping management.

Modena, Italia

- Customer service and personal advising. Running the fitting room, taking care of the store and windows’ visual merchandising, managing the stockroom, cash handling including opening and closing.- Handling customer inquiries face-to-face and on the phone.- Building great relationships with customers, colleagues, and suppliers.- I work well under pressure; especially during the holidays when the stores are the busiest.

Three-Year Degree In Fashion Styling, Fashion Styling

Three years study in Fashion Styling.

Editorial Graphic Design

One year Editorial Graphic Design course.

Art Galleries Management

Art Galleries Management course.

Html And Css / Wordpress

Website Design course.

High School Diploma, Interior Design & Fine Arts