Sales Director - Tour Operating, Hospitality, Retail
Current◆ Development of B2B and B2C sales and marketing strategies of the assigned Business Units◆ Setting of targets and sales budgets of different BUs per product/distribution channels◆ Creation of promotional tools (catalogues, websites, on/offline communication-B2B/B2C)◆ Management of media investments and promotion of co-marketing projects◆ Participation in promotional events and trade fairs◆ Management, coaching and mentoring of sales teams for each BU◆ Performance monitoring (income/revenue) and definition of improvement actions◆ Negotiation of agreements with suppliers and trading partners ◆ Coordination of sales processes and support on operational and product issues◆ Monitoring of industry regulation and compliance KEY NOTES:◆ In 2015, with report to the General Manager, assumed the leadership of the entire Retail network, including 20 direct and franchise stores (travel agencies and tourist bookshops), 500 partner stores and 80 corporate CRALs◆ Interim Product Manager of study abroad programs and foreign language courses for young people and adults◆ Evaluated, developed and implemented a new IT system for the entire Business Unit