Apac - Cnh Industrial
Current
Iveco S.P.A.
Torino, Italia
To be the reference for the APAC region(Thailand,Laos,Myanmar,korea.china,Taiwan,Vietnam,Philippines,Cambodia,Indonesia,Singapore,Malaysia,Australia,New Caledonie,New Zeland,Russia,Turkey,Papua NewGuinea,Azerbayjan,Kazakhstan) are in terms of Diagnostic, teleservice and able toperform remote service.Day to day support for the dealers and local P.T.S. on Electronic problems and solution to be applied, • Received request from dealer or local P.T.S. on teleservice and… Show more To be the reference for the APAC region(Thailand,Laos,Myanmar,korea.china,Taiwan,Vietnam,Philippines,Cambodia,Indonesia,Singapore,Malaysia,Australia,New Caledonie,New Zeland,Russia,Turkey,Papua NewGuinea,Azerbayjan,Kazakhstan) are in terms of Diagnostic, teleservice and able toperform remote service.Day to day support for the dealers and local P.T.S. on Electronic problems and solution to be applied, • Received request from dealer or local P.T.S. on teleservice and diagnostic• Able to perform Remote diagnostic and repair• Able to perform EASY control with Team Viewer• Validate the EASY and Teleservice request for subscription from Dealer, according to policy• Verify the invoicing process for TLS and Subscription• Validate the IWD subscription for market and dealer• Verify the availability of necessary software, for all new products.• Validate the Service information about Electonic issue by Iveco central Quality with P.T.S.• Create and insert Regional Electronic Service information in the dealer New SIP• Participate to the QIT (quality meeting) in IVECO• Electronic Product management into ASIST• Daily control and follow up of request for electrical issue escalation with ASIST• Provide training for P.T.S. or Dealer Specialist. • Present the electrical and diagnostic problems and solution to the DEEC• Be prepared to travel anywhere within the APAC Region.• Able to perform Remote diagnostic and repair Electrical and Electronic problem about all vehicle CKD• In charge for the price and subdiscription of TELESERVICES Show less