• Assist the Retail Store Manager in planning and implementing strategies to attract customers• Coordinate daily customer service operations• Track the progress of weekly, monthly, quarterly and annual objectives • Monitor and maintain store inventory• Evaluate employee performance and identify hiring and training needs • Supervise and motivate staff to perform their best• Monitor retail operating costs, budgets and resources• Suggest sales training programs and techniques• Communicate with clients and evaluate their needs• Analyse costumer behaviour and adjust product positioning• Handle complaints from customers• Research emerging products• Create reports, analyse and interpret retail data• Conduct regular audits to ensure the store is function-able and presentable • Make sure all employees adhere to company’s policies and guidelines