Giuseppe Grillo Email & Phone Number

Italy

• Key Achievements:
• Led the department, directed the defining and development of products, with responsibility for portfolio management, contracting of non-accommodation services and content management.
• Supported with the design and executing of the overall product strategy, including insights from customer and competitor analysis
• Successfully developed non-hotel products and services.
• Served as a key focal point of key supplier relationships for excursions, activities… Show more Key Achievements:
• Served as a key focal point of key supplier relationships for excursions, activities, transfers and any other ground support activities. Show less

Tropea, Calabria, Italia

• Key Achievements:
• Defined the product vision and developed/executed the product strategy.
• Monitored the commercial performance of products and maintained the strategic roadmap for the product aligned with the wider company, product strategy and market requirements.
• Prioritised themes of work and identified how the product can release value in small increments.
• Analysed customer insights and analytical data to improve user journey.

Tropea, Calabria, Italia

• Key Achievements:
• Worked as Revenue Manager at Meeting Point Italia for 10+ years, with responsibility for all activities related to the Revenue department as well as sale, B2B sales and online distribution for the group’s hotels.
• Optimized forecasting, business mix, and pricing strategies, and oversaw yield management for 400+ rooms in… Show more Key Achievements:
• Optimized forecasting, business mix, and pricing strategies, and oversaw yield management for 400+ rooms in third-party hotels.
• Expanded remit from 2020 to 2022, to include Digital Marketing for Rocca Nettuno Tropea. Along with his team, he contributed to website optimization, SEO, SEM, Social Media Marketing, Content Marketing, Data Analytics.
• Prepared forecasts including demand predictions that consistently optimized occupancy rates.

Rende (CS)

• Key Achievements:
• Orientated the environment to a welcoming, professional setting with proactive service.
• Provided supervision, leadership and motivation to staff to maintain performance and achieve set targets relating to customer satisfaction.
• Responsibility for the performance of both front and back-office management, meeting & congress management, as well as room division.

Loc Tono, Capo Vaticano, Ricadi (VV )

Coordination of Booking department.

Loc Cutà, Maierato (VV)

Front Office and Booking dept. support

Loc Tono, Capo Vaticano, Ricadi (VV)

Front Office, customer care, problem solving

Loc Tono, Capo Vaticano, Ricadi (VV)

Front Office, customer care, problem solving

Certificate, Hospitality Digital Marketing

Marketing encompasses the various ways you communicate, differentiate, and reinforce your hospitality brand promise to potential.

Sustainable Tourism Destination Management

Global tourism growth provides invaluable experiences and income to locals but faces threats like overtourism and climate change.

Certificate, How To Build An Effective Service Company

Sustainability Manager, Travelife Sustainability Coordinator

The Sustainability Manager/Coordinator will act as a focal point of all sustainability related activities, and will also be the contact.

University Degree, Languages Mediation

High School Diploma, Languages