• Welcoming guests to the hotel in a polite, friendly and helpful manner. • Being a point of contact for guests should they have any queries.• Answering telephone inquiries promptly & professionally & transferring calls on.• Arranging for brief tours of the hotels rooms and facilities.• Keeping up to date on all hotel products, services, pricing & promotional offers.• Operating switchboard and directing calls appropriately.

• forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels;• conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality;• liaising between suppliers, manufacturers, relevant internal departments and customers;• identifying potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them;• negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided;• keeping contract files and using them as reference for the future;• forecasting price trends and their impact on future activities;• developing an organisation's purchasing strategy;• producing reports and statistics using computer software;• ensuring suppliers are aware of business objectives;• attending meetings and trade conferences;• training and supervising the work of other members of staff.Previously held various positions at B&B System srl, including, Human resource management and Warehouse Management Positions.

• Greeting guests from different nationalities and escorting them to their tables.• Prepare and Serve drinks. • Cash management• Ensure a good service table • Welcoming guests in a polite, friendly and helpful manner