Giuseppe Perri
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Giuseppe Perri Email & Phone Number

Agent Activités Spécialisées Clientèle Affaires at Hydro Québec at Hydro Québec
Location: Canada, Canada, Canada 6 work roles 3 schools
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Current company
Hydro Québec
Role
Agent Activités Spécialisées Clientèle Affaires at Hydro Québec
Location
Canada, Canada, Canada
Company size
11064 employees

Who is Giuseppe Perri? Overview

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Quick answer

Giuseppe Perri is listed as Agent Activités Spécialisées Clientèle Affaires at Hydro Québec at Hydro Québec, a company with 11064 employees, based in Canada, Canada, Canada. AeroLeads shows a matched LinkedIn profile for Giuseppe Perri.

Giuseppe Perri previously worked as Business Customer Representative at Hydro Québec and Customer Contact Center (Residential - WEB - Power Emergency) at Hydro Québec. Giuseppe Perri holds Certificate, Management from Hec Montréal.

Company email context

Email format at Hydro Québec

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Hydro Québec

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Profile bio

About Giuseppe Perri

Giuseppe Perri is a Agent Activités Spécialisées Clientèle Affaires at Hydro Québec at Hydro Québec. He possess expertise in management, project planning, project management, technical support, customer service and 21 more skills. Colleagues describe him as "Travailler avec Giuseppe a été une expérience inoubliable. Son humanité et son sens éthique sont deux qualités qui font de lui un membre hors pair. De plus, il a une habilitée particulière pour simplifier les procédures et les situations ambiguës, ce qui est un excellent atout à toute équipe. Giuseppe était ma ressource pour m’assurer d’une bonne réponse."

Listed skills include Management, Project Planning, Project Management, Technical Support, and 22 others.

Current workplace

Giuseppe Perri's current company

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Hydro Québec
Hydro Québec
Agent Activités Spécialisées Clientèle Affaires at Hydro Québec
montréal, quebec, canada
Website
hydroquebec.com
Employees
11064
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Company profile
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6 roles

Giuseppe Perri work experience

A career timeline built from the work history available for this profile.

Business Customer Representative

Current
Hydro Québec
Nov 2017 - Present

Customer Contact Center (Residential - Web - Power Emergency)

Hydro Québec
Apr 2014 - Nov 2017

Team Leader

Cgi

- Supervise service desk team members- Review agents’ productivity, adherence and tickets quality- Manage conflicts situations in term of operations perspective and human resources- Giving coaching, feedback and presentations and encourage constant improvement- Responsible of the IT service desk trainer- Inform the manager of performance management issue.

Jan 2010 - Jan 2013

Floor Manager / Integrator / Queue Manager / Trainer

Cgi

- Ensure that the operational and technical procedures are followed- Give training to new agents- Create and modify training documents- Answer all technical questions from agents- Project manager for the creation of the new service desk database- Test new applications and procedures before deployments - Give solutions on ineffective procedures and.

Jun 2007 - Jan 2010

Service Desk Agent

Cgi

- Provide service desk technical support- Giving side by side training to new service desk agents

Jan 2006 - Jun 2007

It Technician / Network Admnistrator

Just For Laughs / Juste Pour Rire

- Create profiles for new users- Give access on files and repertory- Repair computers- Create LAN network for different departments- Create external site network

May 2005 - Aug 2005
Team & coworkers

Colleagues at Hydro Québec

Other employees you can reach at hydroquebec.com. View company contacts for 11064 employees →

AV André Venne André Venne Colleague at Hydro Québec Granby, Quebec, Canada, Canada View → AC Andrea Cantin Andrea Cantin Colleague at Hydro Québec L'ancienne-Lorette, Quebec, Canada, Canada View → MM Marcus Mccormick Marcus Mccormick Colleague at Hydro Québec Canada, Canada View → SM Sylvie Mercier Sylvie Mercier Colleague at Hydro Québec Montreal, Quebec, Canada, Canada View → WR William Roy William Roy Colleague at Hydro Québec St-Jean-Sur-Richelieu, Quebec, Canada, Canada View → RG Raynald Girard Raynald Girard Colleague at Hydro Québec La Malbaie, Quebec, Canada, Canada View → AL Anne-Julie Loiselle Anne-Julie Loiselle Colleague at Hydro Québec Montreal, Quebec, Canada, Canada View → AB Alexandre Boudreau Alexandre Boudreau Colleague at Hydro Québec Havre-Saint-Pierre, Quebec, Canada, Canada View → HP Hugo Petitpas Hugo Petitpas Colleague at Hydro Québec L’Étang-du-Nord, Quebec, Canada, Canada View → GD Gregory Dupré Gregory Dupré Colleague at Hydro Québec Canada, Canada View →
3 education records

Giuseppe Perri education

Certificate, Sensibilisation À La Sécurité De L’Information

Cgi

College, Computer Networking

College Ahuntsic
FAQ

Frequently asked questions about Giuseppe Perri

Quick answers generated from the profile data available on this page.

What company does Giuseppe Perri work for?

Giuseppe Perri works for Hydro Québec.

What is Giuseppe Perri's role at Hydro Québec?

Giuseppe Perri is listed as Agent Activités Spécialisées Clientèle Affaires at Hydro Québec at Hydro Québec.

Where is Giuseppe Perri based?

Giuseppe Perri is based in Canada, Canada, Canada while working with Hydro Québec.

What companies has Giuseppe Perri worked for?

Giuseppe Perri has worked for Hydro Québec, Cgi, and Just For Laughs / Juste Pour Rire.

Who are Giuseppe Perri's colleagues at Hydro Québec?

Giuseppe Perri's colleagues at Hydro Québec include André Venne, Andrea Cantin, Marcus Mccormick, Sylvie Mercier, and William Roy.

How can I contact Giuseppe Perri?

You can use AeroLeads to view verified contact signals for Giuseppe Perri at Hydro Québec, including work email, phone, and LinkedIn data when available.

What schools did Giuseppe Perri attend?

Giuseppe Perri holds Certificate, Management from Hec Montréal.

What skills is Giuseppe Perri known for?

Giuseppe Perri is listed with skills including Management, Project Planning, Project Management, Technical Support, Customer Service, Customer Satisfaction, Information Technology, and Microsoft Office.

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