In this role I formulate, monitor, analyze, manage and continuously improve resource planning, in order to evaluate and realize Service activities as requested by PMs and Service Manager.I am the bridge between PMs from one side and the Service Resource managers from the other side, balancing resources and being responsible for service engineers utilization.I monitor realization compared to the formulated planning and, where necessary, set priorities and/or change proactively resource… Show more In this role I formulate, monitor, analyze, manage and continuously improve resource planning, in order to evaluate and realize Service activities as requested by PMs and Service Manager.I am the bridge between PMs from one side and the Service Resource managers from the other side, balancing resources and being responsible for service engineers utilization.I monitor realization compared to the formulated planning and, where necessary, set priorities and/or change proactively resource plan through consultation with project managers. I periodically monitor costs, associated to Service resources, for entire Service portfolio of contracts in order to improve forecasting accuracy. Show less

As Service Engineer I ensure complex installations, maintenance and repair on customer installed base.I work to identify new opportunities while attending customer sites in order to support the Sales Dept. to promote Services growth.I gained experiences working as member of Project teams in Services projects or managing small projects, within a single business. During projects execution I provide technical support and I collaborate with the Project Manager in planning, assessing… Show more As Service Engineer I ensure complex installations, maintenance and repair on customer installed base.I work to identify new opportunities while attending customer sites in order to support the Sales Dept. to promote Services growth.I gained experiences working as member of Project teams in Services projects or managing small projects, within a single business. During projects execution I provide technical support and I collaborate with the Project Manager in planning, assessing risks, monitoring progress and budgets and completing job process from order preperation through financial close-out.In the last two years I started also to provide assistance to the Service Manager.I help him by managing the planning of internal resources for customer interventions, following and assuring quality of process execution and the forecast of revenues/costs of maintenance contracts. Show less

Engineering, Service, Maintenance and Commissioning for DCS systems.Supervisor during pre-commissioning activities and commissioning of the DCS/ESD systems.