Head Of Innovation And New Technologies At Gedi Digital
CurrentIn an era where digital subscriptions are pivotal to media revenue models, I spearheaded a comprehensive strategic overhaul at GEDI Digital Division, aimed at redefining our approach to the digital publication purchase funnel. My leadership involved a meticulous architecture of each stage of the user journey, from initial registration through to subscription payment, ensuring the integration of best-in-class technology solutions across essential components: identity management (SAP CDC), paywall (Zuora), payment platforms, order management, DMP (1PlusX), and CMP.The ambition was to foster a dynamic, data-driven ecosystem that not only enhances the user experience but also aligns with our forward-thinking business objectives. I led the charge in transitioning from legacy systems to a more agile, cloud-based infrastructure, leveraging Salesforce for CRM and marketing communications, thereby ensuring a seamless and responsive user interaction. This strategic shift was instrumental in dramatically increasing new activations and enhancing customer engagement, thereby solidifying our position in the digital publishing landscape.The outcomes of this transformation were significant, with a marked increase in new digital subscriptions, evidencing a successful transition towards a more flexible, user-centric model. Through this endeavor, my role showcased a profound understanding of both the technical and strategic aspects of digital transformation in the media sector, highlighting my capability to drive innovation and adapt to the rapidly evolving digital landscape.