ProfileChartered Marketer, MBA and CIM qualified professional with over 20 years’ work experience encompassing teaching, training, marketing and client servicing. Since 2017 I have brought my industry experience to the classroom, helping students develop their business skills. Course leader, module lead and group tutor qualified with a Level 3 Award in Education and Training. Over 15 years’ industry experience in marketing analytics, market research, product development and management, client relationship management and servicing. Trained and helped clients to use marketing planning and business intelligence tools to analyse performance and inform marketing strategy and business decisions. Native Italian speaker, fluent in English, with an international outlook. British citizen by naturalisation with settled status (indefinite leave to remain) and UK permanent residency.Areas of expertise• Teaching: course and module leadership, group tutoring, creating Schemes of Work, teaching and learning materials, preparing and delivering classes, assessing learning, managing and supporting learners’ progress, monitoring course KPIs, module leadership.• Client facing: Training, Pitch presentations, product demonstrations, Project management, Client relationship management and servicing, Business development• Marketing: Marketing strategy, Content and Digital marketing, Product management, New Product Development and launch• Analytical: Market research, analysis and insight, Data visualisation, marketing AnalyticsIndustry experience• Worked in the following sectors: business intelligence, analytics, market research, consumer products and education• Serviced clients in the media and retail banking sectorsKnowledge of tools• General productivity: Microsoft Word, Excel, PowerPoint, Access• Teaching and learning: Canvas, Studynet, ItsLearning, Microsoft Teams, Kahoot• Data analysis, visualisation and business intelligence: Tableau, IBM Cognos, Redash, Google Analytics• Content and Digital marketing: WordPress, Buffer, Mailchimp, Google Sites• CRM: Sugar and Sage#MarketingStrategy #marketing #marketingdigital #highereducation #furthereducation