Responsible for managing the relations between company and teams involved in web, desktop and mobile development projects.Developing database queries and leading the maintenance activities for 200 websites with related customer/medical records (1,300,000 items).Point of contact towards both internal and external customers in charge of gathering requirements, managing project delivery and follow-up. Drafting of project documents, operational support to software development and testing… Show more Responsible for managing the relations between company and teams involved in web, desktop and mobile development projects.Developing database queries and leading the maintenance activities for 200 websites with related customer/medical records (1,300,000 items).Point of contact towards both internal and external customers in charge of gathering requirements, managing project delivery and follow-up. Drafting of project documents, operational support to software development and testing activities. Show less

Gathering technical requirements through the meeting with internal customers. Selecting the best technologies necessary during the development phase.Following the solution delivery implementing required changes together with the software development teams. Providing support to the backend/frontend software development operations and the following testing activities.

Provided first and second level remote technical support to the physician users of "Cartella Clinica" software. Collected suggestions from customers and supported the development of new features in Visual Basic 6.

Customer reception and assistance during the purchasing phase. Managed inventory and issued supply orders towards external partners. Dealt with cash management and ordinary accounting activities.