Attività di consulenza aziendale in materia di lavoro e previdenza, gestione delle risorse umane (assunzioni, cessazioni, adempimenti fiscali e previdenziali, buste paga, analisi costo del lavoro, conciliazioni e mediazione, fatturazione, gestione F24)

Pratica formativa finalizzata all'esercizio della professione di Consulente del Lavoro.

Supported the Revenue Department and the Booking Department with the management of four properties:- A.Roma Lifestyle Hotel (4* Urban Spa Resort, Rome)- Palazzo Venart (5* Luxury Hotel part of The Leading Hotels of the World, Venice)- Relais Sant'Uffizio (4* Spa Resort, Cioccaro di Penango)- Relais Villa Monte Solare (4* Spa Resort, part of Small Luxury Hotel, Panicale)Placed and screened telephone calls and responded to routine requests for information in cluster officeReviewed, recorded, distributed and processed incoming mail and correspondenceEvaluated trends in the economy and hospitality industry and adjusted sales strategies as a consequenceCreated and updated records ensuring the accuracy and validity of informationResolved office-related malfunctions and responding to requests or issuesSupported daily office administration and supporting associatesDeveloped short, medium and long term pricing strategiesForecasted pricing and revenue based on demand and market trendsGenerated short, medium and long term revenue reportsSupported the Booking, Front Office and Sales & Marketing Departments tasksSorted and distributed communications in a timely manner

- Performed receptionist duties (front office, welcoming guests and partners, phone calls, emails)- Performed back-office duties (data entry and administration)- Placed and screened telephone calls and responded to routine requests for information- Identified and assessed customers' needs to achieve full satisfaction and to provide with the right service/product- Reviewed, recorded, distributed and processed incoming mail and correspondence- Sorted and distributed communications in a timely manner- Created and updated databases ensuring accuracy and validity of information- Scheduled and planned meetings and appointments for supervisors and director- Resolved office-related malfunctions and responded to requests or issues