installing, planting, pruning, irrigating and fertilizing plants, trees and turf. Installing, operating and maintaining irrigation systems, water features, ornamental lighting, signageand hardscape features. Operates a variety of equipment used in landscaping andgrounds maintenance.Pulls weeds by hand. Picks up trash and debris. Provide assistance to special events staff, vendors and sub-contractors as directed. May be requiredto keep records and documentation of activities as appropriate. Participates in making minor repairsto equipment and performing preventative maintenance. Performs all other related duties asassigned. Participates in specialized training provided to increase knowledge, skills and abilities in horticulturaloperations. Provide training to lower level employees, temporary or contractworkers. Performs all other related duties as assigned

onducting customer need analysis and presenting the customer with possible solutionsUnderstanding a product’s functionality and possible problems and figuring out a way to handle themDetermining the best products to meet the requirements of a customerAssisting the sales departmentProviding technical expertise on products and/or serviceTaking part in exhibitions, conventions and other events to help in the sales of products and/or serviceTrain colleagues and sales personnel on basic technical aspects of a product and/or serviceHave in-depth technical knowledge about the products, their working and their pros and consSending technical specification to potential buyers along with the sales quotesRevising and improving technical manuals

Regularly monitoring networks and servers and maintaining the sameInstalling and upgrading software and hardwareCreating various user accounts and managing access control optionsImplementing and managing security protocols and proceduresMaintaining an accurate and detailed documentation of all processesManaging data backup and archivesRetrieving and recovering data as and when requiredOptimizing computer systems by performing diagnostic testsStaying up-to-date with the latest developments and changes in the IT sectorDeveloping and implementing error reporting systems

Schedule and direct staff in daily work assignments to maximize productivity.Conduct daily pre-shift and weekly departmental meetings to ensureorganizational efficiency.Optimize profits by controlling food, beverage, and labor costs on a daily basis.Continually monitor restaurant and take appropriate action to ensure foodquality and service standards are consistently met.Efficiently resolve problems or concerns to the satisfaction of all involvedparties.

Serve as the first point of contact for customers seeking technical assistanceover the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinentquestionsDetermine the best solution based on the issue and details provided bycustomersWalk the customer through the problem-solving processDirect unresolved issues to the next level of support personnelProvide accurate information on IT products or servicesRecord events and problems and their resolution in logsFollow-up and update customer status and informationPass on any feedback or suggestions by customers to the appropriate internalteamIdentify and suggest possible improvements on procedures