Georgi Ivanchev Email & Phone Number
@interoute.com
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Who is Georgi Ivanchev? Overview
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Georgi Ivanchev is listed as Director, Customer Services at Epsilon Telecommunications at Epsilon Telecommunications, a company with 182 employees, based in Lozenets, Sofia City, Bulgaria. AeroLeads shows a work email signal at interoute.com and a matched LinkedIn profile for Georgi Ivanchev.
Georgi Ivanchev previously worked as Director, Customer Services at Epsilon Telecommunications and Director, Service Management at Epsilon Telecommunications. Georgi Ivanchev holds Specialization, Organizational Leadership from Northwestern University.
Email format at Epsilon Telecommunications
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AeroLeads found 1 current-domain work email signal for Georgi Ivanchev. Compare company email patterns before reaching out.
About Georgi Ivanchev
Seasoned leader with 15+ years international experience in Operations, Service Delivery & Project Management for Fortune 500 companies. Experienced in shared service operations center building & development, transition, integration and transformation. Trainings:LeadershipPeople ManagementProject Management (PRINCE2 Foundation /Practitioner; LEAN IT Foundation; AgilePM Foundation)Service Management (ITIL Foundation)Aviatrix ACE Cisco (CCNA, Route,Switch)Business Process Management RIPE NCC LIR Training Nokia-Siemens Networks DWDM HIT 7300
Listed skills include People Management, Process Management, Process Improvement, Troubleshooting, and 27 others.
Georgi Ivanchev's current company
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Georgi Ivanchev work experience
A career timeline built from the work history available for this profile.
Director, Service Management
Director, Service Delivery & Central Project Management- Europe
- Served as an effective leader, driving Division Europe Service Delivery team success
- Managed multiple SD teams delivering high-value services globally and improving Install MRR numbers
- Built from scratch a central project management team, managing global projects for Fortune 500 companies
- Improved customer delivery satisfaction (CSAT)
- Worked on transformation and integration projects driving positive change
- Collaborated with senior leadership team on customer retention, strategic and tactical goals
Senior Manager, Central Service Delivery
- Managed multiple best-in-class SD teams, delivering connectivity & communication services globally
- Built a team of central project coordinators, responsible for all customer facing delivery activities
- Improved Central Cease team efficiency
- Engaged in a working top management group, responsible for driving change in process and systems
- Collaborated with senior leadership team on customer retention, strategic and tactical goals
- Managed 3rd party vendors on both operational and management level
Manager, Enterprise Service Delivery
- Built from scratch a team of service delivery coordinators, delivering service into UK, NORDICS, ROW(APAC, MEA, Americas)
- Transitioned the delivery process from regional EU centers to central service delivery team
- Trained, developed and coached all team members
- Managed 3rd party vendors
Head Of Noc
- Overall responsibility for:
- Network monitoring process of core network(DWDM, SDH, DVB, Ethernet, MPLS, IP technologies) and provided services
- Ethernet/IP/MPLS/colocation services provisioning, delivery & assurance
- Prompt and effective resolution of escalated incidents & service delivery issues
- Customer service and support process
- SLA/Fault management(reports, analysis, improvements)
Senior Noc Engineer
Supervising network monitoring and customer support processTroubleshooting and resolving escalated network issuesEthernet/IP service provisioningTraining and evaluating NOC engineers
Noc Engineer
Monitoring Neterra's backbone network(SDH, Ethernet/IP, RF techologies) and provided servicesTroubleshooting, resolving and escalating network issuesCustomer service, Incident tracking & handling
Assistant Manager
Responsible for guest reservations(check-in, billing). Involved in marketing and advertising strategies. Hands-on experience in small business management.
Assistant Innkeeper
Colleagues at Epsilon Telecommunications
Other employees you can reach at epsilontel.com. View company contacts for 182 employees →
Damon (Youngseok) Lee
Colleague at Epsilon TelecommunicationsSingapore, Singapore, Singapore
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Faheem Zafar
Colleague at Epsilon TelecommunicationsKingston Upon Thames, England, United Kingdom, United Kingdom
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Anne Bernadette Dullano
Colleague at Epsilon TelecommunicationsSingapore, Singapore
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Gerhard De Klerk
Colleague at Epsilon TelecommunicationsUnited Kingdom, United Kingdom
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Steve Boxall
Colleague at Epsilon TelecommunicationsChessington, England, United Kingdom, United Kingdom
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Chan Yew Kong
Colleague at Epsilon TelecommunicationsSingapore, Singapore, Singapore
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VH
Vibeke Harder
Colleague at Epsilon TelecommunicationsLondon, England, United Kingdom, United Kingdom
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Zul Fadli
Colleague at Epsilon TelecommunicationsSingapore, Singapore
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Kim Kho
Colleague at Epsilon TelecommunicationsSingapore, Singapore
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Simon Zhang
Colleague at Epsilon TelecommunicationsSingapore, Singapore
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Georgi Ivanchev education
Specialization, Organizational Leadership
Specialization, Coaching Skills For Managers
Bsc, Computer Science
Frequently asked questions about Georgi Ivanchev
Quick answers generated from the profile data available on this page.
What company does Georgi Ivanchev work for?
Georgi Ivanchev works for Epsilon Telecommunications.
What is Georgi Ivanchev's role at Epsilon Telecommunications?
Georgi Ivanchev is listed as Director, Customer Services at Epsilon Telecommunications at Epsilon Telecommunications.
What is Georgi Ivanchev's email address?
AeroLeads has found 1 work email signal at @interoute.com for Georgi Ivanchev at Epsilon Telecommunications.
Where is Georgi Ivanchev based?
Georgi Ivanchev is based in Lozenets, Sofia City, Bulgaria while working with Epsilon Telecommunications.
What companies has Georgi Ivanchev worked for?
Georgi Ivanchev has worked for Epsilon Telecommunications, Gtt, Interoute, Neterra, and Bar Harbor Cottages & Suites.
Who are Georgi Ivanchev's colleagues at Epsilon Telecommunications?
Georgi Ivanchev's colleagues at Epsilon Telecommunications include Damon (Youngseok) Lee, Faheem Zafar, Anne Bernadette Dullano, Gerhard De Klerk, and Steve Boxall.
How can I contact Georgi Ivanchev?
You can use AeroLeads to view verified contact signals for Georgi Ivanchev at Epsilon Telecommunications, including work email, phone, and LinkedIn data when available.
What schools did Georgi Ivanchev attend?
Georgi Ivanchev holds Specialization, Organizational Leadership from Northwestern University.
What skills is Georgi Ivanchev known for?
Georgi Ivanchev is listed with skills including People Management, Process Management, Process Improvement, Troubleshooting, Ccna, Bcmsn, Ip Networking, and Customer Service.
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