Given R. Email & Phone Number

City Of Johannesburg, Gauteng, South Africa

Mondia is a leading mobile commerce company, dedicated to connecting, digitalizing, and monetizing consumers worldwide. My portfolios: Games & Gamification and Mobile AppsAchievements in the role thus far:- Driven the revamps of the existing products within the Gaming (Playinc) and Music (MyMuze) verticals.- Conceptualized, designed, and executed (with the team) the Playinc Arcade add-on as a gamification and competitive gaming tool to drive engagement and ultimately revenue.- Conceptualization and delivery of the native music delivery app for MyMuze (Music vertical).- Working with the global team on the development and delivery of the Mondia entertainment Games and Music apps, including others that will not be disclosed at this stage.- Working closely with commercial on expansion into new verticals to contribute positively to the company's growth.Responsibilities include:- Owning the product vision, collecting business requirements, obtaining stakeholder approvals, and translating them into a value-oriented roadmap as part of the company product strategy.- Engage with designers, developers, and users to create early prototypes in an iterative manner. Familiarity with Agile working processes is ideal.- Define features and UI/UX updates geared towards creating engaging services that boost user satisfaction by reducing churn, improving platform performance, and maintaining a service in alignment with digital customer expectations.- Continuously sense the market insights exploring new horizons to evolve and promote the product while still maintaining a keen view of existing and potential competitors within the Product/Service ecosystem.- Creating effective User stories and flows to translate Product vision into a tangible requirement and as such, creating a passion to deliver that reflects itself in product excellence and quality.

Johannesburg Area, South Africa

RapidFire is a software development company based in Johannesburg, with a focus on both Product and Service development work.Achievements within this role:- Product development and testing of the Nedbank SimplyBiz platform that saw us drive small business inclusion through access to funding mechanisms, business vouchers as well as a strong network of like-minded business owners within a community curated by Rapidfire and Nedbank.- Product development of the new Dial Direct 2.0 mobile app that saw us include innovative tools and features i.e. Driving telematics, on-the-fly policy management, smart quoting system that would provide an indicative quote for new users with an automatic call-back triggering feature, and roadside assistance.Core responsibilities Included:- Product Conceptualization and development roadmap planning.- Responsible for setting, prioritizing and accepting the work generated by the team in order to ensure the most valuable and proper functionality of the product.- Develop scope and define backlog items (epic/features/user stories) that guide the Agile software development team.- Follow our competitors and the industry.- UX Research and usability testing.- UX Journey definition, mapping, and optimization.- Defining the Epics, User Stories, Acceptance Criteria, etc.- Defining Functional Testing metrics (Test Conditions, expected outcomes, etc)- Lead QA testing (including Testing Scenarios and Test Conditions).- Experience working with Waterfall, and Agile methodologies.- Applying a lean startup process. - Contribute to the squad product knowledge in the development of tasks.

Johannesburg, South Africa

DescriptionKagiso Media Innovation is a software and SaaS innovation development and management division of Kagiso Media. The division is responsible for the development of new media businesses and minimum-viable products for market-testing purposes while also spearheading the expansion of Mega8 eSports (Games and Gamification vertical) from MVP to the growth stage.Achievements within this role:- Providing guidance on new features and overall CX of Kagiso media's new media MVPs.- Driving product strategy development and execution of new products and services built within the innovation team.- Monthly business performance reporting to stakeholders and management on the Mega8 eSports vertical which was in the growth stage.- Managed a team of 4 full-time employees and 10 contractors (scalable as and when needed) within the eSports vertical.- Direct reporting line to C-level group management.

Woodstock, Cape Town

Achievements within this role:Being the first employee within the company, my day-to-day management of tasks included- Structuring and defining processes and Standard operating procedure documentation for all other team members that came after.- Using my day-to-day experience within the tech support function to expand on the company's support documentation and FAQs.- Working with the founders to discover, review and build partnerships that resulted in expanded offerings of fintech payment options.- UAT, alpha and beta testing of the in-house built Paysafe and PayOut services.- Contributing towards scaling operations through processes and structured growth within the company from 1 employee to a team of 8 employees (excluding the founders) before my time of departure.