Givon Hardtman Email & Phone Number

Toronto, Ontario, Canada

As the Senior Operations Manager at Menzies Aviation for Westjet Operations, I have embraced a pivotal role in maintaining and enhancing operational efficiencies and safety standards. My responsibilities encompass acting as a liaison between multiple stakeholders, ensuring compliance with safety and health standards, and fostering strong team leadership to uphold service level agreements under challenging conditions. Here's a glimpse into my key contributions:♦ Effectively liaised between Menzies Aviation, Westjet, and airport authorities, ensuring smooth operations and communications.♦ Led and held the leadership team accountable for addressing employee-related issues promptly and effectively, focusing on performance improvement.♦ Ensured strict adherence to compliance and safety standards to maintain a secure and reliable operation.♦ Proactively responded to the needs of Westjet, ensuring availability of necessary tools for safe operations.♦ Maintained high standards of Health and Safety, aligning with company policy for a robust working environment.♦ Prioritized Westjet's operational needs, collaborating with department managers for secure, on-time delivery.♦ Demonstrated exceptional organizational, analytical, and decision-making skills, adept at managing multiple operational priorities.♦ Ensured contractual SLA adherence, addressing challenges, and thriving under demanding operational conditions.

Toronto, Ontario, Canada

In my role as Ramp Manager for WestJet Operations at Menzies Aviation, I focused on operational performance tracking and maintaining effective customer relations. My tenure involved immediate action on performance shortfalls, rigorous process improvement, and fostering a positive work culture. Key achievements include:♦ Monitored daily operational performance, swiftly addressing any discrepancies to maintain high standards.♦ Regularly liaised with customer representatives, ensuring continuous communication and satisfaction.♦ Conducted thorough investigations and set clear expectations for process improvements.♦ Provided strong leadership to employees through effective communication, coaching, and recognition.

Toronto, Ontario, Canada

As a Ramp Supervisor at Menzies Aviation, I was responsible for overseeing day-to-day operations, ensuring safety, security, and customer satisfaction. My focus was on managing the delivery areas, conducting investigations, and leading the team to meet the airline's performance targets. Highlights of my role:♦ Managed daily operational performance, focusing on safety, security, and customer satisfaction.♦ Assisted in and conducted accident and incident investigations to ensure continuous improvement.♦ Ensured consistent delivery of the airline's product to meet customer airlines' performance targets.♦ Effectively managed and coordinated zone supervisors and staff, supporting the ground handling operation.♦ Led employee relations through effective communication, coaching, disciplinary actions, and positive recognition.

Toronto, Ontario, Canada

In my role as a Safety, Security, and Environmental Officer at Menzies Aviation, I specialized in ensuring compliance with safety standards for ground operations at YYZ. My responsibilities included conducting investigations, reviewing and directing corrective actions, risk assessments, and enhancing safety and quality programs. Here's a detailed overview:♦ Acted as the lead specialist for safety compliance in YYZ ground operations, ensuring adherence to high standards.♦ Conducted and assisted in thorough accident and incident investigations to identify and mitigate risks.♦ Reviewed employee trends at the station level, directing necessary corrective actions for improved performance.♦ Carried out risk assessments to proactively identify and address potential safety hazards.♦ Regularly provided station manager with progress reports, audit schedules, and assessments of safety and quality programs.

Toronto, Ontario, Canada

As a Ramp Lead at Menzies Aviation, I oversaw gate and flight operations, ensuring safe and efficient handling of baggage and cargo. My role involved briefing crews, overseeing pushback operations, and ensuring adherence to company and airline-specific procedures. Key achievements include:♦ Briefed crew before flights on baggage load, positions, and operational procedures to ensure a smooth process.♦ Oversaw all operations at the gate and during flights, maintaining high standards of safety and efficiency.♦ Managed safe pushback operations and maintained clear communication with flight crew during these procedures.♦ Ensured that all tasks were performed in accordance with company and airline-specific procedures and policies.

Toronto, Ontario, Canada

During my tenure as a Ramp Agent at Menzies Aviation, I was responsible for the loading and unloading of baggage and cargo, ensuring safety and efficiency. My role included interpreting loading instructions and assisting the ramp lead agent. Highlights of my responsibilities:♦ Loaded and unloaded baggage and cargo from aircraft, ensuring safe and efficient handling.♦ Maintained safety during operations, focusing on the proper handling of baggage and cargo.♦ Read and interpreted aircraft weight and balance loading instructions to comply with safety standards.♦ Assisted the ramp lead agent with various duties as assigned, contributing to team efforts and operational success.

Toronto, Ontario, Canada

At Sport Chek, I enhanced customer shopping experiences as a Sales Associate. My role involved assisting with inquiries, maintaining the sales floor, and handling merchandise presentation and restocking. I diligently ensured that all client interactions were handled professionally and that the sales environment was welcoming and well-organized. Key responsibilities included:♦ Assisted customers with sales and product inquiries, providing detailed and helpful information.♦ Contributed to the sales department through effective merchandise presentation and restocking.♦ Managed paperwork for client telephone inquiries and special orders, ensuring accuracy and prompt responses.♦ Maintained the cleanliness and organization of the sales floor, both before and after store hours.

Toronto, Ontario, Canada

During my tenure at Sporting Life as a Sales Associate, I was committed to offering excellent customer service and maintaining a pristine sales environment. My responsibilities included assisting customers, handling merchandise, and ensuring a well-organized store. Here's a closer look at my contributions:♦ Provided customer assistance with sales and product inquiries, enhancing their shopping experience.♦ Played a key role in merchandise presentation and restocking within the sales department.♦ Handled paperwork related to client telephone inquiries and special orders efficiently.♦ Ensured the sales floor was clean and well-organized, fostering a pleasant shopping environment.

Toronto, Ontario, Canada

As a Lifeguard at Infinity Aquatics, my primary responsibility was ensuring the safety of patrons. This role required vigilance, prompt response to emergencies, and maintaining a clean and safe facility. My duties extended to assisting with facility maintenance and compliance with safety standards. My key responsibilities included:♦ Maintained constant surveillance of patrons, ensuring their safety at the facility.♦ Responded immediately and effectively in emergency situations to secure the safety of patrons.♦ Assisted with the presentation and restocking of sales department merchandise.♦ Performed various maintenance duties as required, contributing to a clean and safe facility.♦ Ensured water quality by mixing additives in compliance with ministry standards, maintaining a healthy environment.

Toronto, Ontario, Canada

In my role as a Lifeguard for the City of Toronto, I was entrusted with the safety and well-being of facility patrons. My responsibilities extended beyond vigilant surveillance to include emergency response, facility maintenance, and water quality management. Additionally, I contributed to the development of personalized training sessions, showcasing my adaptability and commitment to public safety. Here are the key aspects of my role:♦ Maintained vigilant surveillance of patrons, ensuring a safe and secure environment in the facility.♦ Responded promptly and effectively in emergencies to safeguard patron safety.♦ Assisted with the presentation and restocking of merchandise in the sales department.♦ Performed various maintenance tasks to uphold a clean and safe facility.♦ Diligently mixed additives into the water, adhering to ministry standards to ensure a healthy swimming environment.♦ Developed and implemented lesson plans for one-to-one training sessions, tailoring instruction to individual needs.