Gizem Örsel Talay Email & Phone Number

Izmir, Turkey

Izmir, Turkey

Istanbul, Turkey

- Managing projects related to transfer systems.- Responsible for managing business relationship on Demand Management Processes.- Writing relevant reports and documents for senior managers.- Playing a single point of contact role in Money Transfer License Project.

Istanbul, Turkey

• Analyzing and implementing new campaigns to production platforms which are determined by the Marketing Department• Business and Technical Analysis on contracted terminal campaigns• Playing active role on "Business Relationship Management" on demand management processes • Demand management due to IT productivity capacity.• Overall analysis of definition, integration, user experience testing over campaign platforms.• Playing a single point of contact role of being responsible from defining, analyzing and producing permanent solutions for process problems as a "Problem Manager". • Playing a single point of contact role in Business Operational Projects.• Playing a single point of contact role in Turkcell Innovation Club.

Istanbul, Turkey

• Analyzing projects related to Card Payment Systems units while ensuring that the processes and results related to the units are in line with the plans in terms of cost, quality, timeliness, and expectations. • Coordinating meetings with related business units and setting communication channels to gather business requests and requirements from related departments. • Understanding business work flows and defining business requirements to define scope of the project. • Structuring a Business Requirements Document, defining a work plan (road map), providing all required analysis documents and sharing them with development units. • Coaching development team members, assisting them in analysis • Managing the overall coordination with technology units in terms of design, develop and administer. • Planning UAT cases and organizing reviews, inspections, testing, defect reporting and user acceptance testing with test users (or test engineers). • Preparing user documentations and organizing meetings for application users in related business units. • Inspecting the quality of project results and achieving pre-defined goals, hence aiming high level of customer satisfaction. • Monitoring the performance of the applications and responding to problems related to/with unit in a way to resolve them fast and effectively with minimal risk exposure to business • Preparing User manual document • Providing training needs of project stakeholders • Following requirements and realizing them on time

Istanbul, Turkey

Responsibilities:- Managing projects related to Retail, Corporate & Investment Banking,Commercial Banking and GTS, Compliance units while ensuring that the processes and results related to the units are in line with the plans in terms of cost, quality, timeliness, and expectations.- Being responsible for planning of outsource vendor firms on cost, time and resource management basis.- Coordinating meetings with related business units and setting communication channels to gather business requests and requirements from relateddepartments.- Understanding business work flows and defining business requirements to define scope of the project.- Structuring a Business Requirements Document, defining a work plan (road map), providing all required analysis documents and sharing them with development units.- Coaching development team members, assisting them in analysis- Managing the overall coordination with technology units in terms of design,develop and administer.- Planning UAT cases and organizing reviews, inspections, testing, defect reporting and user acceptance testing with test users (or test engineers).- Preparing user documentations and organizing meetings for application users in related business units.- Inspecting the quality of project results and achieving pre-defined goals, hence aiming high level of customer satisfaction.- Monitoring the performance of the applications and responding to problems related to unit in a way to resolve them fast and effectively with minimal risk exposure to businessAchievements:- Citi Global Document workflow system Turkey design and implementation - Corporate applications- Restructuring Global Transaction Services applications- Restructuring Regulatory Reporting applications.- Restructuring Learning Management System application- Restructuring Entitlement System application