Jay Warren Email & Phone Number

Palm Coast, Fl, Us

Design and implement digital transformations on the Salesforce platform for clients in the technology industry.

Armonk, New York, Ny, Us

Provide architectural guidance to blended, geographically dispersed teams on enterprise level technology projects leveraging the Salesforce platform. Gain alignment between client and other third parties to ensure scalable and secure integrations that meet business requirements and architectural guidelines. Negotiate with stakeholders and technical teams to ensure delivery of key features on schedule and within budget. Confirm solutions developed meet both business and technical requirements and approve stories for deployment utilizing Copado for dev ops workflow.Recent projects include: - Group Purchasing Organization (GPO) Experience portal to increase collaboration with members and manufacturers.- Consolidation of customer onboarding processes for 3 organizations into a new Salesforce instance including an online portal for major pharmaceutical distributor.- Update and enhance quoting solution with ERP integration for electronics manufacturer.- Develop integrated portals allowing Insurance Carriers, Contractors, and Property Owners to coordinate activities and share data for an insurance processor.

New York, New York, Us

Identify business requirements and success criteria for Salesforce.com implementations through meeting and interviewing stakeholders and key system users. Map business needs to system and technical requirements utilizing best practice based solutions. Develop functional specifications for the overall design of the solution including recommendation of third party components when applicable. Work with Technical Architect or Consultants on the development of specifications for custom development and system integration.

Melbourne, Florida, Us

Lead the implementation of Salesforce.com CRM for sales automation and customer service including dealer access. Established processes for synchronizing key ERP data with Salesforce CRM using web API and Visual Studio (C#). Architected solution to automate customer software activation leveraging data in Salesforce CRM eliminating customer wait time and reducing staff load by 10% and improving customer experience. Implemented SQL Server Reporting Services for corporate reporting reducing IT report workload by 50%. Selected technology vendors and oversaw site work for 3 building remodels including a complete rebuild of a 30,000 square foot office including structured cabling, switches, routers, servers, and storage area network (SAN).

Piscataway, Nj, Us

Leveraged knowledge of document imaging, automation and workflow to improve processes for large organizations. Developed form and model integration (Infopath/Excel) of a distributed financial reporting tool for a large call center operator. Technical lead on a substantial upgrade project for Los Angeles County.

West Reading, Pennsylvania, Us

Engaged with clients to understand their business needs and designed solutions utilizing a combination of custom development and commercial software. Customers varied greatly in scope of operation and spanned industries including manufacturing, logistics, financial services, health care, government and education. Lead the effort to create the e-Archive document imaging product including certification by Microsoft. Architected an electronic Bill of Lading system for Hershey Foods that was deployed to all enterprise distribution centers