Oversees all daily operations of plant production and keeps production at maximum capacity while working within financial controls. Ensures all required quality and regulatory standards are met. Develops processes for maximizing safety, quality, productivity and stewardship. Provides oversight to several plant level functions such as accounting, maintenance, distribution, and administration. Works as part of the Senior Management Team and demonstrates a “hands-on” approach to the daily management of the production areas, together with a more high level strategic approach to achieving business objectives. Accountable for the production of the plant unit to the timing and quality requirements of the customer, to the cost requirements of the company and in compliance with all relevant company, customer and statutory regulations, systems and procedures.

Responsible for planning, implementing and monitoring an overall Supply Chain strategy in order to maximize efficiency and productivity, whilst improving workflows that use company resources more effectively. Plays a crucial role in developing and maintaining good relationships with vendors and examining existing procedures or opportunities for streamlining activities to meet product distribution needs. Tasked with monitoring, controlling and optimizing Inventory levels while ensuring critical item availability in order to retain optimum customer service levels.

Planning, budgeting and P&L accountability for the $57M Domestic Parachute Business Unit within Airborne Systems North America, with emphasis on value growth, productivity improvement and new business generation resulting in business unit revenue growth of 280% over 6 years. Lead a cross functional business unit team comprising of Sales, Operations, Engineering and Quality. Developed and maintained customer relationships, identifying new business opportunities and overseeing day to day operating activities to ensure high levels of customer service while meeting company objectives.

Led a three year $5 million information technology overhaul initiative including the implementation of a new multi-national ERP system, wide area MPLS private cloud network and standardization of email communications platforms, voice over IP telephone system, IP based video and web conferencing system and consolidation of websites for an $85 million organization. Ensured continuity of computer systems and network services for all companies comprising the Airborne Systems Group by providing the overall technical expertise, assistance, and project coordination necessary to maintain all systems. Managed a remote staff of 7 IT professionals over multiple time zones overseeing all technology operations at 13 locations in the USA, Canada, France and the United Kingdom. Drove continuous improvement and enhancement of all technology systems to recognize productivity and efficiency improvements while realizing cost savings through automation and standardization, thereby contributing to the growth of the Airborne Systems Group to over $250 million. Directed the Airborne implementation and integration team to standardize systems and operations with similar industry companies in the HDT Global/Metalmark Capital portfolio, including Financial Consolidation (HFM) and Financial Planning (HFP) using Hyperion Oracle Fusion, Human Capital Management (HCM) using SuccessFactors, and group-wide Customer Relationship Management (CRM) using Salesforce.com, thereby creating cost and productivity synergies across a combined $400 million organization. Served on the Mergers and Acquisition (M&A) team and managed the due diligence data accumulation process and virtual data room during acquisitions by Metalmark Capital in 2010, and subsequent divestiture to TransDigm Group Inc. (NYSE: TDG) in 2013.

Embarked on a mission to revolutionize the conventional salon business model by fostering a collaborative environment that values and rewards the contributions of stylists, staff, and clients. Prioritized creating an exceptional workplace to establish the salon as the ultimate destination for clients. Guided by a simple yet powerful principle: delivering exceptional service by cultivating a happy, motivated team treated with the same care as guests. Strongly believed that a company cannot earn customer admiration without genuine employee love. Instilled the right cultural values resulting in organic growth of outstanding customer service, long-term brand development, and empowered team.

Project management, implementation and support of SYSPRO Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems for the SYSPRO client base and value added resellers across the USA and Mexico. Executed new software projects from conception and design to full implementation as well as tracking progress of projects and tasks, and ensuring the successful completion of all projects. Designed and managed all aspects of reporting through internal and external reporting tools. Led training, system evaluation and business process analysis for users from all levels of the organization including senior management. Organized, promoted, and developed course material for use in workshops and international conferences.

Project management and implementation of SYSPRO Enterprise Resource Planning (ERP) software for numerous clients across Southern and Central Africa. Recommended integration of company specialized software solutions into client operations. Specialized in implementation of manufacturing concepts and best practices. Assessed business needs and identified options for resolution. Analyzed and advised clients on preparation of production plans. Developed and updated functional and operational manuals. Trained operators in day to day use of SYSPRO database and reporting tools.

Managed the purchasing department and the inventory warehouse staff in maintaining acceptable inventory levels. Liaised with sales and marketing on production requirements, planned all production to meet requirements, including capacity planning and material requirements planning. Participated in companywide Kaizen initiative to improve efficiencies and productivity through bottleneck management and process re‐engineering. Served on the implementation team for new SYSPRO Enterprise Resource Planning (ERP) software. Instructed users on general computer use, in preparation for conversion from manual paper to computerized systems.