Gary J. Lanham Email & Phone Number

Bethel, Ak, Us

As a behavioral health associate, I provide professional counseling in our outpatient facility for substance use in the alcohol program.

I help 𝗬𝗢𝗨 𝗽𝘂𝗯𝗹𝗶𝘀𝗵 𝗼𝗿𝗶𝗴𝗶𝗻𝗮𝗹 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 through consulting, training, and production services.I’ve published a lot of content and learned many 𝘁𝗶𝗽𝘀 𝗮𝗻𝗱 𝘁𝗿𝗶𝗰𝗸𝘀 𝘁𝗼 𝗺𝗮𝗸𝗲 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝗽𝘂𝗯𝗹𝗶𝘀𝗵𝗶𝗻𝗴 𝗲𝗮𝘀𝗶𝗲𝗿, 𝗳𝗮𝘀𝘁𝗲𝗿, 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁.Let me teach and coach you to produce 𝙤𝙧𝙞𝙜𝙞𝙣𝙖𝙡, 𝙘𝙪𝙨𝙩𝙤𝙢 𝙘𝙤𝙣𝙩𝙚𝙣𝙩 in these formats: • 𝗧𝗲𝘅𝘁• 𝗚𝗿𝗮𝗽𝗵𝗶𝗰𝘀 & 𝗜𝗺𝗮𝗴𝗲𝘀• 𝗔𝘂𝗱𝗶𝗼• 𝗩𝗶𝗱𝗲𝗼• 𝗔𝗿𝘁𝗶𝗰𝗹𝗲𝘀• 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝘀• 𝗦𝗹𝗶𝗱𝗲𝘀• 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀What I can do for you"• Teach you how to source content ideas (Hint: They’re everywhere!)• Teach you how to convert ideas into content in a variety of formats • Teach you how to create 𝙘𝙪𝙨𝙩𝙤𝙢 graphics for your content using only PowerPoint and the Snipping Tool (←that’s already on your computer) • Teach you how to create 𝙘𝙪𝙨𝙩𝙤𝙢 videos for your content using only PowerPoint• Coach you as you learn and review your content before you publish • Produce content for you• Provide narration for your audio project• Schedule a 𝗙𝗥𝗘𝗘 𝟮𝟬-𝗠𝗶𝗻𝘂𝘁𝗲 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 𝗖𝗮𝗹𝗹 to see what we can do 𝘵𝘰𝘨𝘦𝘵𝘩𝘦𝘳.Visit my company page (𝘭𝘪𝘯𝘬 𝘪𝘯 𝘊𝘰𝘯𝘵𝘢𝘤𝘵 𝘐𝘯𝘧𝘰)Or use https://linkedin.com/company/lanham-creative-content-llc

Responsible for business admin and technology for LOCC.

Baltimore , Md, Us

★ My philosophy for career advancement? Prepare for the next level by identifying my replacement and helping them become qualified and promotable. I've mentored and coached high performers to be my successors making it painless for my managers to recommend me for promotion. Four of my direct managers have done so. The practice of helping others advance is personally and professionally gratifying.■ BP&A Senior Analyst [Sep 2016—May 2021]★ Kirkpatrick Certified Professional – Bronze LevelTraining evaluation lead in the Learning Group.I reviewed & revised training for our network of lending branches in response to external and internal change drivers—legal and compliance issues, audits, industry trends, policy updates, and our company’s mission and strategy.I managed stakeholder relationships: serving our internal customers—business leaders, subject matter experts, branch operations, and other departments and committees such as Compliance, Law, Risk, Change Control, and Policies and Procedures; and, collaborating with other training professionals in our learning group—particularly our designers and instructors—to deliver superior training products to our workforce.■ Policy Analyst 2, AVP [July 2015—Sep 2016]On the development team, I was primarily responsible for managing policy change projects for the enterprise and various LOBs, including updating existing policies and creating new ones. OneMain, a Citigroup subsidiary, was acquired by Springleaf Financial in Q4 2015. After the acquisition, I was assigned to the project management team within P&P, and I worked on a couple of important projects: the integration of policies and procedures of the two legacy organizations and developing dynamic reports used to showcase our team’s work and accomplishments at a high level to company executives and leaders. Both projects were interesting, challenging, and rewarding. I returned to the development team, and my manager recommended me for my current role.

New York, New York, Us

■ Operations Support Analyst 2 & Team Lead [May 2014—July 2015]As an analyst, I was responsible for the coordination of daily monitoring of compliance and regulatory reporting, including financial, statistical, and operational analysis and studies of data to substantiate business decisions. I partnered with business teams to develop process improvements and solutions. I also performed feasibility analysis for significant process changes to resolve varied and complex issues that had a notable impact on the business.As the team lead in our Centralized Collections Operations Support group, I provided supervision, training, and coaching for our litigation support and recovery agents. ★ Significant Projects1. My analysis revealed recurring errors that created significant rework, which elevated costs as well as adversely affected customer relationships. I advised senior management and offered to design a custom training program to mitigate these issues. Management approved, and I delivered the training to all teams in Fort Mill, SC and Dallas, TX resulting in reduced errors and improved performance in the department. Corporate trainers were so impressed with the program and the results that I was asked to lead the training in new hire classes.2. I redesigned a cumbersome manual process that involved three groups: our department, our payment processing department, and third party contractors. The new process decreased production time and increased accuracy by standardizing the method for intake of external data supplied by our contractors and automating the production of internal reporting.My other roles at CitiFinancial…■ Operations Support Representative 3 [October 2013—May 2014]■ Relief Team Lead [February 2013—September 2013]■ Collector 3 [November 2010—January 2013]■ Loss Mitigation Specialist [July—October 2010] – (This position was in CitiMortgage)■ Collector 3 [December 2008—July 2010]■ Collector [July—December 2008]

■ District Manager — Charlotte, NC [June 2006—August 2007]GardaWorld, a global provider of risk management and security services, including armored car transportation and cash vault services, acquired AT Systems in early 2007.After successful tenures as a Branch Manager for AT Systems in Kentucky, I was promoted to District Manager for the Carolinas and relocated to Charlotte in 2006. My territory included 8 armored car branches in North and South Carolina. I was responsible for operations and branch security, which included management of armored route crews and vault personnel. I managed seven branch managers and traveled the Carolinas regularly to visit my branches as well as clients.In Q3 2007, Garda completed a comprehensive corporate restructuring, including the consolidation of multiple district management positions into a single role; consequently, my position was eliminated. My career in the armored car industry concluded with 20+ years of service—from a part-time guard to district manager—and I enjoyed my roles in the business. A generous severance enabled me to take some time off for R&R and to contemplate my future. I eventually began my current career in financial services, which I've found to be very interesting, challenging, and rewarding.■ Branch Manager — Louisville, KY [September 2004—June 2006]■ Branch Manager — Lexington, KY [September 1996—August 2004]

Master Of Business Administration (Mba) - College Of Business Administration

Graduate Certificate In Learning Technologies - College Of Education

Bachelor Of Science In Business Administration - College Of Business Administration

Studies In Business Administration