Garrett Mccormack Email & Phone Number

Portland, ME

• Business owner and liaison to customer and internal partners for Eligibility File Feeds by conducting meetings, providing business interpretation of file layout, and coordinating all phases of testing of the data file.
• Provide review of data received, including trends and discrepancies, to ensure information received is accurate for a smooth benefits/leave experience for the customer.
• Volunteered to lead new process of customized file onboarding to better meet the complex needs of our customers.SPECIAL PROJECTSSharePoint CRM – Developed using JavaScript/HTML for managing work and creating metrics to.

Portland, Maine Area

• Develop technical documents that describe workflows to educate team members on industry protocols
• Write SQL queries and display results in an understandable format to support team’s reporting needs
• Cross train agile roles for better team flexibility
• Build C# knowledge base and implement code changes. One code change was a credit care checksum function that verified if a credit card number was valid once entered before accepting values.
• Provide demos to users and management on upcoming code releases to optimize utilization of new workflows
• Provide support to users and management after code implementations

Portland, Maine Area

• Create, update and migrate Microsoft Access databases to increase department efficiency
• Write SQL queries to answer user questions and help develop next steps based on results
• Create and maintain department spreadsheets that allow for better organization and collaboration
• Serve as point of contact for peers and management regarding all aspects of technical issuesSPECIAL PROJECTSTriage Tracker Tool – Allows the building of profiles by managers for each subordinate that, based on work.

Portland, Maine Area

• Trusted with company credit card to order and manage medical record request for benefits area
• Facilitated claims with average of 97% out of 100% accuracy while developing technical abilities above

Lewiston/Auburn, Maine Area

• Designed front-end user interface with an emphasis on usability.
• Layout created with Dreamweaver, Photoshop, Fireworks and Illustrator
• Used HTML, CSS, JavaScript and PHP