Gibril Jow Email & Phone Number

Acworth, Ga, Us

Acworth, Georgia, United States

Alpharetta, Georgia, United States

Marietta, Ga

In charge of developing and executing comprehensive annual training plans with an ongoing identification of real-time training needs for over 200 employees across 23 stores throughout Atlanta. Holds budget responsibility for daily, weekly, and monthly financials while maintaining vendor relations, inventory control, and overseeing product substitutions. ➣ Spearheads the planning and implementation of new food programs and food quality for 23 stores. One of 5 OTSs directing the food program for the entire state of Georgia. ➣ Supervises staff and provides crisis intervention support to up to 200 employees.

Marietta, Ga

Promoted multiple times with increasing responsibility leading five different stores over nine years with each store achieving a top-three performance ranking (out of 13 stores). Continually improved store conditions, food service execution, and profitability while assuring the highest level of service aligning with RaceTrac’s regional strategy and goals. ➣ Won the 2020 “Chairman’s Council Award” as one of the top 10 General Managers in Georgia for outstanding individual performance and consistently achieving operational excellence. ➣ Increases sales revenue and margin by over 20% YoY (100% improvement over corporate goals), maintained shrink of less than .6%, and consistently maintained a tight labor budget.➣ Supervised 14 full-time and part-time staff spending significant time on every shift to coach, train, assess, and encourage the staff to meet store goals and objectives.➣ Drove excellence in food service by executing designed processes, implementing goals to increase sales and margin, product quality, and the utilization of training resources.➣ Maintained and promoted a safe workplace and safe product handling by supporting safety training initiatives and counseling staff as needed.

Kennesaw, Ga

Promoted to serve in a dual role as a Co-Manager and an Assistant Store Manager. Assisted the Store Manager in leading a ten-person staff in a high-volume, fast-paced environment. Fostered positive and professional relationships with co-workers and guests while simultaneously maintaining a consistent team-oriented attitude.➣ Recognized by leadership as the #1 ranked Assistant Manager in the Atlanta area for setting a leading example of RaceTrac’s core values, leadership qualities, and consistent top performance. ➣ Greeted and interacted with new and regular guests in a genuinely and suggested products that compliment purchase to enhance the overall guest experience.➣ Developed and managed weekly staff schedules to ensure proper labor coverage during peak business.

Kennesaw, Ga

Accountable for developing the skills and knowledge of management and associate-level staff by planning, designing, and delivering comprehensive training. Worked in partnership with the Development Supervisor and the Recruitment and Engagement Specialist to plan and schedule customized training based on immediate needs. ➣ Created and maintained a detailed report to document each employee’s performance, providing formal analysis and recommendations for improvement to the Development Supervisor. ➣ Assisted leadership with new hire orientations and ensure every new hire was set up for success.

Marietta, Ga

Brought on board to oversee and direct store operations during the overnight shift. Collaborated with the Store Manager in developing short and long-term business objectives dedicated to staffing, merchandising, sales growth, inventory management, and customer service. Consistently met or exceeding monthly revenue targets and KPIs. ➣ Maintained store inventory in a neat and organized manner leveraging FIFO methodology. ➣ Closely tracked and documented staff performance providing weekly updates to the Store Manager. ➣ Performed regular competitor surveys in the surrounding market to gather feedback on market trends, consumer purchasing habits, and tangible approaches to improve customer service. ➣ Assisted the Store Manager in identifying and proactively resolving outstanding store maintenance issues.➣ Led ongoing recruiting efforts to qualify, hire, develop, and retain top employees for every shift.

Atlanta, Ga

Earned a fast-track promotion to a Store Manager. Directed day-to-day store operations within a high-volume, guest-focused, transactional environment. Supervised six part-time Sales Associates and an Assistant Manager and led staff recruiting, hiring, training, and ongoing performance management. ➣ Earned commendation for consistently meeting or exceeding monthly revenue targets and KPIs. ➣ Coordinated and led weekly staff meetings to share best practices, discuss upcoming promotions, and provide encouragement and support to the team.➣ Provided hands-on guidance and mentoring to the Assistant Manager focusing on driving revenue, controlling costs, and ensuring all the staff provides the highest level of customer service. ➣ Spearheaded in-depth monthly inventory audits while closely tracking and analyzing merchandising efforts.

Atlanta, Ga

Served as the Store Manager’s “right hand” in managing daily store operations, training staff, serving customers, and developing creative approaches to streamlining processes to increase productivity. Worked collaboratively with multiple vendors weekly to review product quality, negotiate pricing, and discuss product placement.

Associate'S Degree, Business Administration, Management And Operations, 3.4 Gpa

Bachelor'S Degree, Organizational Leadership

High School Diploma, Software Applications