- Assist in requirements of gathering, pricing, quoting process reviews, and data modeling with client business and IT groups to maximize customer value- Lead configuration of PROS solutions related to Analytics, Pricing, Quoting and Pricing Science - Train client super users on system configuration and promoted adoption by connecting the solution to the clients’ objectives and value goals- Assisting with system configuration and set-up by being an application/training/support resource during implementation and post go-live- Identifying and delivering quantifiable business value that is consistent with the customer’s objectives- Working alongside functional, industry, and technical specialists to assist with the implementation and integration of innovative solutions including methods, techniques, tools, change management, and training

• Initiated production line optimization to reduce cost of labor by 30 percent• Produced and distributed more than 7 gallons of fruit and vegetable juice per week across UH campus• Experienced workings of a small business and collaborated with co-founder/CEO to discuss Radicle’s plans

• Analyzed inventories for optimal purchase orders to effectively stock restaurant kitchen • Handled customer complaints calmly and effectively through prior experience and open communication• Managed 10 – 20 employees each shift, delegating tasks, motivating individuals, and offering constructive feedback• Maintained clean prep area and consistently cooked and plated food while meeting quality standards and time constraints