Justin Slagle work email
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Justin Slagle personal email
LEADERSHIP, ANALYTICS, COMMUNICATIONS, INFORMATION TECHNOLOGY, SUPPORT: Extensive management experience in various technology-related environments. Demonstrated excellence in data analytics, process development, and reporting. Expertise in procedural analytics, collaborating on high-level initiatives and projects. Exceptional leadership through developmental training and team building. Highly analytical and driven, combining expert technical methodologies with a high degree of customer focus.
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Senior Salesforce AdministratorNew Pig Aug 2020 - PresentTipton, Pa, Us -
Senior Analyst / Certified Salesforce AdministratorAtlantic Broadband Sep 2018 - Jul 2020Quincy, Ma, UsProviding an integral function to the continued success of the most profitable divisions of a rapidly growing telecommunications company: • Redesigned, developed, and maintain the commercial order entry system through Salesforce.com, enhancing company-wide communications • Facilitated $245M in contracted revenue via architectural changes of many outdated business processes • Provide primary support and of 250+ Salesforce users, including training and case management • Manage projects for company-wide initiates, engaging with internal decision makers & overseeing external consultants -
Commercial Business AnalystAtlantic Broadband Sep 2013 - Sep 2018Quincy, Ma, Us• Demonstrated dynamic leadership abilities in interfacing with various departments, organizations, and companies, gathering pertinent data in order to make educated planning decisions• Acted as a liaison between the sales team, processing team, and all levels of management, in order to ensure that processes remain consistent and congruent with company goals• Facilitated the redesign and implementation of commercial sales processes, by initiating heavy integration within SalesForce and EchoSign• Managed change effectively by developing training materials and conducting training sessions with sales, processing, and management teams• Demonstrated a proven ability to challenge underlying inconsistencies and conventional thinking in order to maximize efficiency• Handled design and implementation of various commercial projects, streamlining commercial processes and maximizing revenue
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Commercial Order Processor - L3Atlantic Broadband Jan 2011 - Sep 2013Quincy, Ma, UsFacilitated the implementation of a brand new order processing department, designing new processes for evolving problems, in order to acquire new revenue:• Developed more efficient methods of order entry and processing for commercial sales• Created procedural documentation and manuals for installing and supporting several new services• Performed lead & training functions for other team members• Processed $1.88M in new contracted revenue in 2012
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Asg Supervisor For Commercial ServicesAtlantic Broadband Jun 2005 - Jan 2011Quincy, Ma, UsProvided leadership, and training to sharpen the abilities of the technical support department, building a small, specialized team to handle complex issues and high-value customers: • Recruited, interviewed, hired, and trained agents to provide technical support for Internet and IP-based phone services• Developed standards for performance metrics and analysis• Designed/created a support intranet to assist agents with organization, training, troubleshooting• Created volumes of procedural documentation and troubleshooting guides• Worked closely with local law enforcement to assist with tracking criminal activity
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Technical SupportAtlantic Broadband Sep 2003 - Jun 2005Quincy, Ma, Us
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Customer Service ManagerPennsylvania Online Feb 2002 - Sep 2003• Set up new customers accounts• Handled upset and irate customers for both billing and technical issues• Performed troubleshooting for dial-up and domain customers• Managed a small team of specialized support agents • Represented the company at several Chamber of Commerce events
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Supervisor/WebmasterPennswoods.Net 2000 - Feb 2002
Justin Slagle Skills
Justin Slagle Education Details
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Trident University InternationalProject Management -
Cornell UniversityProject Leadership
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Jones International UniversityBusiness Administration
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Pennsylvania Highlands Community CollegeWeb Design/Development
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University Of PittsburghComputer Science
Frequently Asked Questions about Justin Slagle
What company does Justin Slagle work for?
Justin Slagle works for New Pig
What is Justin Slagle's role at the current company?
Justin Slagle's current role is Senior Salesforce Administrator at New Pig.
What is Justin Slagle's email address?
Justin Slagle's email address is gj****@****cbb.net
What schools did Justin Slagle attend?
Justin Slagle attended Trident University International, Cornell University, Jones International University, Pennsylvania Highlands Community College, University Of Pittsburgh.
What are some of Justin Slagle's interests?
Justin Slagle has interest in Children, Whitewater Kayaking, Education, Environment, Photography, Science And Technology, Tang Soo Do, Indoor Soccer, Arts And Culture.
What skills is Justin Slagle known for?
Justin Slagle has skills like Telecommunications, Call Centers, Salesforce.com, Leadership, Customer Service, Customer Satisfaction, Vendor Management, Sales, Process Improvement, Account Management, Broadband, Project Management.
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