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@canadapost.ca
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Glenn Keeping is listed as Personal Life Coach, problem resolution planning, career guidance, like to teach different perspectives, keeping negative energy at a distance, ADHD and much more. My services are tailored to meet individual needs. at Freelance, based in Greater Montreal Metropolitan Area, Canada, Canada. AeroLeads shows a work email signal at canadapost.ca and a matched LinkedIn profile for Glenn Keeping.
Glenn Keeping previously worked as Life Coach at Freelance and Life Coach at Freelance. Glenn Keeping studied at Glenn Keeping.
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CAREER PROFILEEmployed as Service Delivery manager to advise project manager of resources available for project and engagment. Handle client escalation and provide feedback to project manager and operations manager. Hiring and training of in house tech supervisors. Account management for Dell, Staples, Group Access, Haier Television amongst several others. Supervise approximately 30-45 tech’s while in the field daily. Previous employed under subcontract with UPS-SCS (United Parcel Service). Rolls include call center supervision, along with incident management to business as usual status. Primary focus critical incidents with immediate contact made to support group I.E, Network Management, Server Management, Software Management. Setting up and monitoring bridge conferences and supervise to resolution. Alert UPS staff of outage and change IVR to inform staff. Most recent to this title, Branch Information Specialist with 5 years experience during the merger of TD Bank and Canada Trust in operations call center setting.Specialties: People management. Mentoring. Leading. A+ Client Services
Listed skills include Banking, Customer Relations, Credit, Call Center, and 23 others.
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Montreal, Quebec, Canada
I'm so sorry folks however due to the amount of detail involved in my service I am better equipped for English only. There can be no mistakes in misunderstanding or communications. I do apologize and sincerely hope that no offence is taken.
Montreal, Quebec, Canada
Montreal, Quebec, Canada
Halifax, Nova Scotia
Parcel handling sorting, labeling, very physical.
Dartmouth, Nova Scotia Canada
High net worth department performing administration for policies with high volume amounts. Critically precise action when performing any administration due to dollar amounts.
Bouchervlle, QC
Engage Technicians at various levels in field project deployement. Supervise and administer high volume accounts engaging several technicians nationally while in the field. Follow up with project executives, project administrators and customers.
Montreal, QC
Handle entire critical incident process and follow up until resolution. Contact site and supportgroup for updates, ensure continuous action by support. Ensure proper ticket documentation, train new hires and manage call center in absence of management. Follow incidents on escalation board to ensure adherence to resolution and minimal loss. Act as resource.
Porvide ongoing support to branch staff at all levels specializing in consumer credit. (Call center)
Provide support on all levels to branch staff regarding policy, procedure and mainframe applications, specializing in personal consumer credit, mortgages, visa.
Provide assistance to branches with or without client presence in an inbound call center. Act as resource for colleagues requiring assistance, and supervise team in the absence of manager or team leader. Provide information and re-direct clients to various departments of the bank specialized in their issues. Escalate un-resolvable issues to product.
Provide assistance to branches with or without client presence in an inbound call center. Act as resource for colleagues requiring assistance, and supervise team in the absence of manager or team leader. Provide information and re-direct clients to various departments of the bank specialized in their issues. Escalate un-resolvable issues to product.
Provide assistance to branches with or without client presence in an inbound call center. Act as resource for colleagues requiring assistance, and supervise team in the absence of manager or team leader. Provide information and re-direct clients to various departments of the bank specialized in their issues. Escalate un-resolvable issues to product.
Supervise high volume credit department. Complete employee annual reviews. Complete projections for branch volume increases. Manage collections and hard core collections. Complete mortgage accounting functions. Handle non-negotiable securities for personal and small business. Handle small business banking credit requests. Approve credit for employees.
Supervise high volume credit department. Complete employee annual reviews. Complete projections for branch volume increases. Manage collections and hard core collections. Complete mortgage accounting functions. Handle non-negotiable securities for personal and small business. Handle small business banking credit requests. Approve credit for employees.
Supervise high volume credit department. Complete employee annual reviews. Complete projections for branch volume increases. Manage collections and hard core collections. Complete mortgage accounting functions. Handle non-negotiable securities for personal and small business. Handle small business banking credit requests. Approve credit for employees.
Activities and Societies: Computer Geeking1ST year major in Psychology.
Thought psychology would be a career path however discovered this was not a fit for my future endeavers
Other formation St. John's Ambulance First Aide Course, 2005 Anti Money Laundering, 2006
Other formation St. John's Ambulance First Aide Course, 2005 Anti Money Laundering, 2006
OTHER FORMATION St. John's Ambulance First Aide Course, 2005 Anti Money Laundering, 2006
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Glenn Keeping works for Freelance.
Glenn Keeping is listed as Personal Life Coach, problem resolution planning, career guidance, like to teach different perspectives, keeping negative energy at a distance, ADHD and much more. My services are tailored to meet individual needs. at Freelance.
AeroLeads has found 1 work email signal at @canadapost.ca for Glenn Keeping at Freelance.
Glenn Keeping is based in Greater Montreal Metropolitan Area, Canada, Canada while working with Freelance.
Glenn Keeping has worked for Freelance, Frelance, Frelancer, Canada Post / Postes Canada, and Capgemini.
You can use AeroLeads to view verified contact signals for Glenn Keeping at Freelance, including work email, phone, and LinkedIn data when available.
Glenn Keeping studied at Glenn Keeping.
Glenn Keeping is listed with skills including Banking, Customer Relations, Credit, Call Center, Incident Management, Customer Service, Problem Solving, and Analysis.
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