Greg Hansen Email & Phone Number

Lakewood, Colorado, Us

Leading a team of 30 in support of 2 data centers, physical and virtual server computing, SAN Storage and desktop environments at Western Area Power Administration (WAPA).Managing the vulnerability program for all servers at WAPA.Managing a team of 30 responsible for the support of primary and backup data centers for WAPA.Managed the successful implementation of ServiceNow access control workflows and roledefinitions for over 1500 employees at WAPA.Led team responsible for the migration from Exchange 2010 to Exchange 2013.Responsible for developing and implementing processes in support of Critical InfrastructureProtection (CIP) version 5 and Federal Information Security Management Act (FISMA)Managing team responsible for supporting Infrastructure Applications that include SharePoint,Microsoft Exchange, System Center Configuration Manager (SCCM), McAfee EpolicyOrchestrator and Microsoft Active Directory.

Lakewood, Colorado, Us

Managed an infrastructure team of 11 in support of Cisco network, Windows and Linux servers and a Windows desktop environment.Managed the vulnerability program for all desktops and servers in the Desert Southwest Region.Managed the procurement of all Information Technology hardware and software in the Desert Southwest Region.Led a team in the support of backup data center for Western Area Power Administration (WAPA).Managed team in the successful upgrade of core networking switches at WAPA.Led the successful conversion from Novell to Microsoft Active Directory in the Desert Southwest Region.

Lakewood, Colorado, Us

Managing a team of system integrators in support of SCADA system which supports the transmission of electricity in the Desert Southwest and Rocky Mountain regions.Successfully completed a Critical Infrastructure Protection (CIP) audit for WAPA by leading a team of engineers, developers and technicians, in the development and implementation of processes for CIP.Successfully led a team in the testing and implementation of a SCADA system upgrade in support of the bulk electric system operated by the Western Area Lower Colorado Balancing Authority.

Woonsocket, Ri, Us

Mid Range Server Manager directing a team of 18 system administrators in support of AIX, Solaris, IBM I, HP Non Stop and OpenVMS.

Phoenix, Arizona, Us

Led a team of 26 in support of the Energy Management System (EMS), a mission-critical control system at APS. • Met North America Electric Reliability Corporation (NERC) regulatory requirements as a transmission electric utility, leading a team of 30, engineers, developers and technicians, in developing processes enabling operations to execute from backup control center.• Achieved a 60% decrease in system downtime and increased system availability number to 99.985% by directing the successful implementation of software changes to EMS, which significantly improved services to power operators.• Replaced Energy Control Center video wall map system by directing team involved with design and implementation. System displays important information used to make decisions in the control of bulk electric system for Arizona. • Created business continuity and recovery plans to support EMS, which is required to meet regulatory requirements. • Directed the development of processes and procedures to meet Critical Infrastructure Protection regulatory requirements which enabled company to continue operating as a utility company providing services to over 1 M customers.

Phoenix, Arizona, Us

Managed a team of 10 in the development and support of Energy Accounting and EMS Historical applications for Power Operations. • Developed and implemented billing application, that eliminated over 100 spreadsheets, reduced Energy Accounting System Reporting staff 40% and automated billing of $300 million annually.• Led team in conversion of 17 EMS thick client applications to web based solution which significantly improved the interface, performance and support.• Removed Power Marketing team from real time EMS to improve security of system and delivered a web interface to EMS historical applications to help make economic decisions on the sale of electricity.• Implemented new process for building network model used to support future regulatory requirements (i.e. State Estimator, Security Analysis).• Implementation of Operator Training Simulator used to train operators on new Spectrum system.

Phoenix, Arizona, Us

Directed a team of 9 system integrators in the exploration of emerging technologies related to distributed e-mail and calendar, document management systems, Internet/Intranet, electronic forms, workflow and message queuing. • Implementation and support of new technology supporting APS.COM.• Replaced Tivoli backup system with Veritas.• Support of MS Exchange and ancillary systems that managed the flow of email. • Led team in support of Filenet, which is a document management system.

Phoenix, Arizona, Us

Provided leadership in the support of computer security for both mainframe and distributed computing environments.• Leadership responsibilities included maintenance of file and account security (NT), virus protection (McAfee), Internet firewall protection (Raptor) and mainframe security (RACF).

Phoenix, Arizona, Us

Systems Engineer charged with the design, implementation and support of local area network services, electronic email and calendar services.• Project Lead for conversion of electronic mail and calendar from MS Mail/Schedule Plus, PROFS, Sendmail (UNIX) and Banyan Email to Microsoft Exchange.• Project included programming directory synchronization processes with C and C++, installation scripts with MS Test and Install Shield batch.• Developed backup and recovery processes for MS Exchange.• Performed benchmark modeling for capacity and performance planning.• Designed the directory structure and routing of all electronic mail for MS Exchange.• Implemented SMTP gateway, Fax Gateway and MS Mail Gateways for the Exchange environment.• Consulted for Internet service provider, Cybertrails, a subsidiary of APS. As a consultant, visited the customer sites and made recommendations on how to convert existing email system to MS Exchange.• Supported the conversion from Banyan network to Microsoft NT network.

Phoenix, Arizona, Us

Contributed in the design, testing, implementation and administration of Banyan network. Responsibilities also included setting standards supporting the hardware for all Banyan servers.• Designed and supported CISCO routers and TCP/IP protocol stack on the servers and client workstations. • Designed, tested, implemented and supported the 3270 environment for both the gateway, and the client (DCA).

Phoenix, Arizona, Us

Set standards for the purchase of computer hardware and software. Developed queries to retrieve data from customer information database.

Salt Lake City, Ut, Us

England and South Wales