Gary K. Email & Phone Number

Los Angeles

• Maintained current and new accounts such as Bloomingdales, Macy’s, Buckle, Vici, TJ Maxx, etc• Main point of contact for sales and all brand related matters• Day to day management of current house accounts ranging from online sales to major department stores.• Managed inventory, production flow in and out of company• Controlled work flow processes stemming from production to sales• Managed daily warehouse activities ranging from shipping to receiving and inventory levels• Oversaw transactions with purchase orders, invoices, and chargebacks and all EDI related material such as creating and assigning products to UPC codes.• Oversaw sales and customer service department for the company.• Responsible for day to day inquiries including customer sales and customer retention. • Duties included maintaining consistent workflow across all the departments ranging from design, production, while reporting directly to the owner of the company.

Sherman Oaks, California

• Consistently delivered high volume and sales in a sixty five seat restaurant. • Managed a staff of fifteen employees while ensuring company expectations met and delivering quality customer experience. • Investigate and resolved all guest complaints and compliments. • Maintained knowledge and integrity of the Point of Sale system, ensuring accuracy and speed for both Front of House and Back of House staff• Maintained acceptable levels of quality, service, and sanitation per Health Code and Regulations

San Francisco, California And Los Angeles, California

• Managed five outlets with staff of thirty, ensuring employee morale and delivering exceptional customer service. • Directed the development and implementation of new mobile app based dining program • Managed workforce scheduling and payroll in a strict Union environment• Managed catering, private, and special event functions

San Francisco, California

• Rotational training in all departments of the hotel including but not limited to Security, Purchasing and Receiving, Engineering, Housekeeping, Front Desk, Sales, Catering, and Food and Beverage.• Successful completion of the Management Training Program.

Boston, Massachusetts

• Involved in set up and break down of functions including but not limited to plated dinners, passed hors d'oeuvres, full and limited bars, welcome functions, post graduation celebrations, outdoor barbecues, and weddings.• Directed and assisted with training for new hires.• Assisted in operations that included loading and unloading of trucks, organizing and ensuring supply rooms are well staffed, and communicating with auxiliary team members to ensure a smooth flow for events.

London, United Kingdom

• Execution of a private event for top fifty guests of the five star hotel which included table side decorations, garnishes for food items, and assistance of Sous Chef in delivery of menu items.• Responsible for prepping of food items for respective outlets such as main kitchen, banquets, main restaurant, and pastry kitchen.