Carpenter
Current
Sep 2017 - Present
AeroLeads people directory · profile
Graham Kirby Email & Phone Number
Carpenter
at
Carpenter
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Carpenter
Location
Totton, England, United Kingdom
Company size
Who is Graham Kirby? Overview
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Quick answer
Graham Kirby is listed as Carpenter at Carpenter, a with 2215 employees, based in Totton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Graham Kirby.
Graham Kirby previously worked as Office Temporary at Trailertek and 3rd Line Software Support Engineer at Callmedia Expert Contact. Graham Kirby holds City & Guilds, Level 1 In Construction Skills - Carpentry & Joinery, Distinction from Able Skills.
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Carpenter
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Profile bio
About Graham Kirby
Graham Kirby is a Carpenter at Carpenter. He possess expertise in windows server, windows 7, freight forwarding, technical support, customs regulations and 44 more skills. Colleagues describe him as "Graham has worked tirelessly and with great patience! to teach me how to EAWB and general use of the Netfreight booking platform. This was not any easy job as i am particularly inept at computer use!. He has always gone the extra mile for us picking up queries that we may have had and actioning them himself if we needed his help. He will be sorely missed. Graham the team at Transvalair wish you every success and happiness in your new role xxx janette" and "Graham is an excellent member of our Implementation and Support team. His detailed knowledge of the system and customers enable him to provide exceptional service to our customers. He is detailed oriented, innovative and tenacious. He provides excellent feedback to the product management team and assists in creating or improving support and implementation processes. He's a great member of the team."
Listed skills include Windows Server, Windows 7, Freight Forwarding, Technical Support, and 45 others.
Current workplace
Graham Kirby's current company
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Carpenter
8 roles
Graham Kirby work experience
A career timeline built from the work history available for this profile.
Office Temporary
Jul 2017 - Aug 2017
3Rd Line Software Support Engineer
Mar 2017 - Jul 2017
Technical Consultant
As Technical Consultant my duties included the following :-- Implement new software installations.- To monitor all software implementations and to ensure that they are installed and configured to the highest possible level.- To ensure all customer and hardware information is collected and passed through to SAP, this is so that the service desk has sufficient understanding of how each system is installed and configured.- Document all Installations and provide detailed site attendance reports.- To ensure all aspects of the system are fully configured and tested.- To provide high level training to administrators/supervisors so that they have a good understanding on the software and the operational procedures that it is capable of.- Ensure customer satisfaction with the end product. - High level training and software implementation.- QA & Testing on NetFreight & Logging in Team Foundation Server (TFS) to ensure bugs and enhancements are functioning correctly before being delivered to customer sites.My roles also includes providing technical support to all our core and miscellaneous software applications on a first and second line support level within a typical ITIL service desk environment.
Jul 2014 - Mar 2017
Helpdesk Supervisor
Impatex Freight Software Ltd
As Helpdesk Supervisor my day to day duties included the following :-- Supervisor to a team of 4 helpdesk technicians and reporting to a helpdesk manager.- To provide remote support to over 300 independent and corporate forwarders. Technical support is provided to our customers in a number of different ways. Remotely with a variation of different LogMein products, via telephone and via e-mail within agreed customer SLA's. I am also included in a team of 6 individuals that provides a 24/7 out of hours service.- Bug reporting and software tester- Onsite and remote software installation and configuration- Software trainingIn addition to my usual tasks I also assist with other miscellaneous items, this includes software installation and hardware implementation.
Jul 2012 - Jul 2014
2Nd Line Technical Support / Southern Account Manager
Impatex Freight Software Ltd
Technical Support + Out of Hours SupportProviding remote support via Telephone, email and remote support applications to three core business applications :-Customs Manager / Netfreight / ICE (Integrated Customs for Europe)As an Account Manager my duties were to include the below to my area of the UK :-Software SalesSoftware TrainingSoftware InstallationAccount ManagementDuring my time as an Account Manager for Impatex Compter Systems Ltd I built up an excellent reputation with my customers from both a technical and operational perspective.
Aug 2009 - Jul 2012
It Support Technician
Impatex Freight Software Ltd
As a help desk technician I covered e-mail / telephone and remote support to over 300 different freight forwarders, traders and customs clearance agents across the UK.I predominantly dealt with three core business applications designed for freight forwarding and customs clearance.
Sep 2002 - Aug 2009
Chef
Brewers Fayre - The Haywain
Jan 2000 - Jan 2001
Team & coworkers
Colleagues at Carpenter
Other employees you can reach at cklim.dk. View company contacts for 2215 employees →
AB
Arvydas Balsevicius
Colleague at CarpenterNorway
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DC
Dale Cook
Colleague at CarpenterGilbert, Arizona, United States
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KL
Kem Loof
Colleague at CarpenterPhiladelphia, Pennsylvania, United States
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IS
Iman Shamsi
Colleague at CarpenterHouston, Texas, United States
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TW
Tyler Wilson
Colleague at CarpenterProvidence County, Rhode Island, United States
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ET
Erick Torrez
Colleague at CarpenterGreater Ipswich Area, United Kingdom
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AB
Allen Ball
Colleague at CarpenterPlano, Texas, United States
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BC
Becher Clark
Colleague at CarpenterLincoln, Nebraska Metropolitan Area, United States
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SM
Sharma Manoj Kumar
Colleague at CarpenterAhmedabad, Gujarat, India
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KS
Kamal Sharma
Colleague at CarpenterDelhi, India
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Arvydas Balsevicius
Colleague at CarpenterNorway
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DC
Dale Cook
Colleague at CarpenterGilbert, Arizona, United States
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KL
Kem Loof
Colleague at CarpenterPhiladelphia, Pennsylvania, United States
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IS
Iman Shamsi
Colleague at CarpenterHouston, Texas, United States
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TW
Tyler Wilson
Colleague at CarpenterProvidence County, Rhode Island, United States
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ET
Erick Torrez
Colleague at CarpenterGreater Ipswich Area, United Kingdom
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AB
Allen Ball
Colleague at CarpenterPlano, Texas, United States
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BC
Becher Clark
Colleague at CarpenterLincoln, Nebraska Metropolitan Area, United States
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SM
Sharma Manoj Kumar
Colleague at CarpenterAhmedabad, Gujarat, India
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KS
Kamal Sharma
Colleague at CarpenterDelhi, India
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5 education records
Graham Kirby education
City & Guilds, Level 1 In Construction Skills - Carpentry & Joinery, Distinction
Able Skills
Advanced Carpentry Programme, Carpentry/Carpenter, Distinction
Able Skills
Btec Intermediate Award In Multimodal International Freight Procedures (Mft1)
Bifa Feltham
Nvq Level 2, Hardware And Software Installation Nvq Level 2
Southampton Itec
Gcse
Testwood School
FAQ
Frequently asked questions about Graham Kirby
Quick answers generated from the profile data available on this page.
What company does Graham Kirby work for?
Graham Kirby works for Carpenter.
What is Graham Kirby's role at Carpenter?
Graham Kirby is listed as Carpenter at Carpenter.
Where is Graham Kirby based?
Graham Kirby is based in Totton, England, United Kingdom while working with Carpenter.
What companies has Graham Kirby worked for?
Graham Kirby has worked for Carpenter, Trailertek, Callmedia Expert Contact, Descartes Systems Group, and Impatex Freight Software Ltd.
Who are Graham Kirby's colleagues at Carpenter?
Graham Kirby's colleagues at Carpenter include Arvydas Balsevicius, Dale Cook, Kem Loof, Iman Shamsi, and Tyler Wilson.
How can I contact Graham Kirby?
You can use AeroLeads to view verified contact signals for Graham Kirby at Carpenter, including work email, phone, and LinkedIn data when available.
What schools did Graham Kirby attend?
Graham Kirby holds City & Guilds, Level 1 In Construction Skills - Carpentry & Joinery, Distinction from Able Skills.
What skills is Graham Kirby known for?
Graham Kirby is listed with skills including Windows Server, Windows 7, Freight Forwarding, Technical Support, Customs Regulations, Customer Service, Software Installation, and Windows Xp.
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