Laxman G Kulkarni Email and Phone Number

In my role as Product Manager within the retail merchandising ecosystem, I led the development and enhancement of a robust portfolio of pricing products. My efforts were dedicated to improving efficiency, accuracy, and user satisfaction. Key achievements and responsibilities include:1. Enhanced Pricing Decisions: Successfully increased the percentage of in-product pricing decisions from 30% to 75%, significantly boosting operational efficiency and price accuracy.2. Improved System Usability: Elevated the System Usability Score (SUS) from the low 60s to the high 70s, with a peak score of 84, reflecting strong customer satisfaction and product adoption.3. Feedback Loop Integration: Implemented comprehensive feedback loops across all workflows, ensuring timely identification and resolution of issues. Collaborated with partner products to integrate and address shared feedback, fostering a cohesive ecosystem.4. Customer-Centric Enhancements: Continuously gathered and acted on customer feedback to refine product features, ensuring the solutions meet and exceed user expectations.

As a Software Engineer on the Clearance Platform engineering team, I played a dual role in both technical development and project management. Key responsibilities and achievements include:1. Backend Development: Developed and optimized meaningful services and APIs for backend applications using Spring Boot, Kafka, Docker, and Postgres, ensuring robust and scalable solutions.2. Frontend Integration: Collaborated on frontend development using React and AngularJS, ensuring seamless integration with backend services and enhancing user experience.3. Agile Project Management: Took on the added responsibility of running Scrum meetings, facilitating sprint planning, stand-ups, and retrospectives to ensure efficient project progress and team collaboration.4. Product Management: Engaged in product management-related activities, including requirement gathering, prioritization, and roadmap planning, aligning technical efforts with business goals.

As the Data Analsyt for the WFM team in Bangalore, I oversaw the development and implementation of advanced data solutions, driving business performance insights and technological upgrades. Key responsibilities and achievements include:1. Scalable Data Solutions: Designed and implemented scalable data solutions for partners and service center leaders, utilizing Tableau and Domo to create comprehensive reports that provide critical snapshots of business performance.2. Technology Stack Migration: Led the migration and upgrading of our technology stack, transforming ETL processes from traditional SSAS and SAS jobs to more efficient and scalable Java APIs. Transitioned legacy database solutions to open-source platforms like PostgreSQL, enhancing system performance and flexibility.3. Real-Time Reporting Integration: Modernized outdated MFT systems by integrating with Kafka, facilitating real-time data updates and reporting. This integration significantly improved data processing speed and accuracy.4. Business Intelligence Tools: Developed robust BI tools and self-service reporting portals using Java and AngularJS, empowering stakeholders with easy access to vital business metrics and insights.

- Maintain Reporting architecture- Involve in ETL strategies to automate and streamline existing reporting architecture.- Work on Ad hoc data requirements, exploratory data analysis.- Create and maintain reports on Excel and Tableau which serve as main decision metrics. - People analysis, Workflow management, Vendor management, Workers Compensation and incident management.- Analysis include FTE numbers as of Month end and extrapolating YTD numbers based on month end numbers, calculating incident liability and extrapolating YTD liability.

- Requirement gathering & project scoping which includes, design, architecture, resource mobilization and execution within budget and time parameters- Developing various ETL jobs to extract, cleanse, transform, integrate and load both premium and claims data into Data Marts- Developed various reports related to insurance domain such as Strike rate, retain rate, trend analysis, activity & claim monitoring tools and financial metric reports using Tableau / MS Office.- Produced RTF and HTML formatted files using SAS/ODS producing ad hoc reports for presentation and further analysis.- Creating stored procedures and deployment of the reports on SAS Portal. Used SAS Management System to automate and schedule the jobs. - Responsible to ensure customer deliverables through deadlines and develop business relationships. Responsible for overall documentation, project management and execution - Onshore Experience (6 months): Collaborated with SME’s and operational teams to understand the business.

Running the business end to end. Developing ISP (Integrating Schooling Platform) as a product and bring that to market.Pitching ideas and services to potential customers to onboard them to our platform and services.Added Responsibilities:- Writing Low level designs, Development, Testing and Implementation of web based applications on the LAMP stack.- Managing administrator modules of already developed applications.- Monitoring application status and website statistics for reporting needs.