- Acted as liaison between Stakeholder and IT teams to refine the product and incorporate features based on market demands.- Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision.- Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business.- Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle using Agile Methodology.- Used Jira and Confluence and other software tools to create documents and other communications.- Used Bit Bucket for versioning and tracking Engineering team development. - Actively listened to customer, handled concerns and escalated major issues to team.- Actively listened to stakeholders requests, confirming full understanding before addressing concerns.- Translated features into user stories along with acceptance criteria within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.- Prepared and maintained number of technical requirement document for the smooth running of the software.- Prepared a variety of different written communications, reports and documents to ensure smooth operations.- Supervised the work of contracted employees to keep on task for timely completion.- Worked flexible hours; night, weekend and holiday shifts.- Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork.

- Acted as liaison between Stakeholder and IT teams to refine the product and incorporate features based on market demands.- Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision.- Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business.- Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle using Agile Methodology.- Used Jira and Confluence and other software tools to create documents and other communications.- Used Bit Bucket for versioning and tracking Engineering team development. - Actively listened to customer, handled concerns and escalated major issues to team.- Actively listened to stakeholders requests, confirming full understanding before addressing concerns.- Translated features into user stories along with acceptance criteria within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.- Prepared and maintained number of technical requirement document for the smooth running of the software.- Prepared a variety of different written communications, reports and documents to ensure smooth operations.- Supervised the work of contracted employees to keep on task for timely completion.- Worked flexible hours; night, weekend and holiday shifts.- Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork.

- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.- Provided front-end website development using PHP framework CI, WordPress, Drupal, Joomla, E-commerce platform (Magento, Prestashop, Opencart).- Adhered to SEO best practices while designing sites and public-facing online deliverables.- Drafted customized layout and wireframes based on predetermined parameters and expectations.- Converted graphic designs to usable web images using Adobe Photo Shop.- Established presentation consistency across Chrome, Safari, Firefox and other common browser interfaces.- Employed search engine optimization tactics to increase reach of targeted audience.- Discussed site and app requirements with clients to produce actionable development plans.- Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.- Ran debugging tools such as Firebug and Chrome Inspector to eliminate flaws and glitches prior to publishing.- Conducted functional testing over course of web development lifecycle.- Generated web hosting presence to accommodate specified needs, uploading and maintaining files on account.- Oversaw back-end development using PHP to maintain website integrity, security and efficiency.- Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.- Conducted testing and review of website design for responsiveness, clarity and effectiveness.- Engaged with clients to plan, optimize and repair site issues and queries based on new emerging technology.- Determined coding requirements for site creation, e-commerce capability, security and specialized scripts.