Gowtham Kumar V Email & Phone Number

Chennai, Tamil Nadu, India

- Subject matter expert for the team trained in five key skills for effective seller contact management across diverse regions (APAC, EMEA, and AMER).- Proficient in handling inquiries and issues related to account management, product listings, and order processing for 20+ marketplaces.- Collaborates with cross-functional teams to address complex problems, contributing to continuous improvement initiatives and enhancing the overall seller experience.- Monitors and audits team member’s case handling, providing valuable insights that significantly improved overall team performance.- Maintains a high level of service excellence, consistently meeting and exceeding performance metrics, ensuring compliance with service level agreements.

Salem, Tamil Nadu, India

- Leveraged innovative teaching methodologies to make complex concepts accessible, fostering a dynamic and engaging learning environment.- Conducted engaging and interactive AutoCAD training sessions for first-year engineering students, equipping them with foundational skills and practical knowledge in Computer-Aided Design.- Actively engaged in guiding and mentoring students, supporting their academic and career pursuits- Experienced in Higher Education Teaching, ensuring an enriching and supportive learning experience for students.

Master Of Engineering - Meng, Structural Engineering, 7.94

Bachelor Of Engineering - Be, Civil Engineering, 7.97

Activities and Societies: Secretary for Association of Civil Engineering during Academic Year 2016 - 2017