Gladice Lopez

Gladice Lopez Email and Phone Number

Business Manager | Customer Service & Business Development @ Genpact
new york, new york, united states
Gladice Lopez's Location
Balanga City, Central Luzon, Philippines, Philippines
About Gladice Lopez

A vision-driven business leader with a passion for service-oriented companies. With 20+ years of experience in sales, customer service, and business development including leadership roles in Operations, International relations, and partnership.

Gladice Lopez's Current Company Details
Genpact

Genpact

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Business Manager | Customer Service & Business Development
new york, new york, united states
Website:
genpact.com
Employees:
95060
Gladice Lopez Work Experience Details
  • Genpact
    Process Associate
    Genpact Nov 2023 - Present
    Balanga City, Central Luzon, Philippines
    Provides value-based customer solutions to client’s daily banking needs.Collaborates with onshore partners (US-based) for multi-level resolution to address client’s needs and concernsManages CRM tools and resources to manage customer information efficiently and provide resolution to inquiries
  • Img - International Marketing Group
    Marketing Director, Financial Educator
    Img - International Marketing Group Jan 2020 - Oct 2023
    National Capital Region, Philippines
    Analyze, plan, and manage effective nationwide campaign on Financial Literacy: To educate on Healthcare and insurance, Debt Management, Retirement, and investment planning.Execute digital marketing, face-to-face, and online presentations on financial education, proper financial execution, and entrepreneurship.Collaborate with individuals, groups, and private & government agencies to cascade and promote financial literacy among FilipinosAchieve sales target through social media management and branding, recruitment, learning, and development, including team mentoring and coaching
  • Henx Asia Ltd.
    Operations Officer
    Henx Asia Ltd. Mar 2019 - Dec 2019
    Bangkok, Bangkok City, Thailand
    Manage, plan, and lead the logistic operational plan of theater shows in the assigned territory: PH, TH, MY, and SG. Ensure completion of documentation requirements of government agencies for every shipment coming in and out of the countryDevelop reports for clients to identify the efficiency and effectiveness of the whole logistical process
  • Ahead International Education
    Managing Director, International Relations
    Ahead International Education Mar 2011 - Dec 2018
    Philippines
    Manage the day-to-day operations, financial management, and business relations of the PH Representative office.Secure the agency's Education New Zealand accreditation and recognition Initiate connection and develop partnerships with local schools/ education organizations in the Philippines for collaboration and partnership with Education NZProvide education consultation to individuals and groups to promote study pathways in New ZealandSchool admission application and Visa processing.
  • Toll Group
    Inside Sales And Customer Service
    Toll Group Oct 2009 - Dec 2010
    Central Singapore
    Develop and establish partnerships with key persons in the corporate segment. Oversee the day-to-day shipping requirements of top clients of the companyHandle the in-house account management in coordination with the Area Field Sales Manager. Coordinate with other departments to meet client needs. Prepares sales proposals, quotations, and presentation materials for new customers.
  • Collins International Trading Corporation
    Business Development Manager
    Collins International Trading Corporation Aug 2008 - May 2009
    Ncr - National Capital Region, Philippines
    Develop and design feasible marketing and sales plans to meet the objectives of the brand. Ensured effective plan implementation in coordination with the Brand Marketing Manager, Business Unit Manager, and other departments involved. Develop and establish partnerships with hospital key persons, medical doctors/ practitioners, pharmaceutical companies, and other corporate accounts. Design and implement innovative activities at hospitals, conventions, and corporate offices to maximize exposure to the brand and generate sales. Formulate, oversee, and evaluate all types of sales and marketing promotions.

Gladice Lopez Education Details

  • University Of Santo Tomas
    University Of Santo Tomas
    Tourism

Frequently Asked Questions about Gladice Lopez

What company does Gladice Lopez work for?

Gladice Lopez works for Genpact

What is Gladice Lopez's role at the current company?

Gladice Lopez's current role is Business Manager | Customer Service & Business Development.

What schools did Gladice Lopez attend?

Gladice Lopez attended University Of Santo Tomas.

Who are Gladice Lopez's colleagues?

Gladice Lopez's colleagues are Mrinal Chaturvedi, Sham Sharma, Said Hadid, Parvez Ahmed, Vamshi Krishna, Pallavi Rathore, Rita Konadu.

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