Gladwin Johns, M.Eng. Email & Phone Number

Vaudreuil-Dorion, QC, CA

Montreal, Quebec, Canada

• Develop and optimize Incoming Quality Control & Outgoing Quality Control processes for mechanical components
• Provide feedback to Change Management to enhance manufacturing processes
• Assist the Customer Success team in resolving client-related issues
• Investigate RMAs and provide feedback to the engineering team
• Coach the subassembly production line in resolving manufacturing issues
• Ensure final quality approval for mechanical products

Montreal, Quebec, Canada

• Coordinated internal and customer changes, ensuring smooth implementation of engineering changes.
• Conducted impact assessments to evaluate the potential effects of changes on cost, quality, and delivery schedules.
• Managed multiple change requests, notifying stakeholders promptly of project timeline changes.
• Developed and implemented change management processes to improve efficiency and accuracy.
• Coordinated with impacted departments for timely and accurate implementation of changes.
• Maintained accurate records of change requests, including documentation, drawings, and specifications.

Montreal, Canada Area

• Investigate customer complaints or quality incidents for Bombardier business jet programs (Challenger 650, Global 7000, Global 6000 &Global 5000), identifying root causes and implementing corrective actions.
• Conduct risk assessments to identify and mitigate potential quality or compliance issues.
• Monitor and assist with the first article inspection (FAI) information system.
• Develop and deliver training programs to educate employees on quality and compliance standards.
• Create and maintain quality documentation, including standard operating procedures, work instructions, and validate work instructionsprior to release for proper engineering operations documentation.

Montreal, Canada Area

• Working with engineers and other personnel to implement operating procedures, resolve system malfunctions, reduce machine down timeand provide technical information.
• Production Plant Remodeling project using CATIA for Ergonomic design with Optimal Space utilization.
• Research, design and review model for installing mechanical as well as pneumatic equipment and systems.
• Plan and manage production schedules, study and interpret Bill of Materials (BOM) to ensure on time delivery to all customer orders usingSAP Business One Modules.
• Daily Report making and documentation on Production, Purchases and Inventory using SAP Business One Modules.

Montreal, Canada Area

• Production planning and scheduling for weekly and daily production activities.
• Coordinated with Quality Control department to ensure the conformity of the manufactured products.
• Develop Non-Conformance Reports (NCR) and reporting directly to the Manager.
• Conducted First Off and in-process inspection using visual inspection and dimensional equipment.
• Assisted operations engineer with daily troubleshooting and technical documentations.
• Participated in developing Standard Operation Procedures (SOP) and the Continuous Improvement Project.

Master Of Engineering (Meng), Mechanical Engineering

Master Diploma, Aerospace Design

Bachelors Of Engineering, Aerospace, Aeronautical And Astronautical/Space Engineering